Full Time Job Location
UAE Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
Customer Service Company Industry
Travel, Hotel & Tourism Company description
SO Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with its avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals - you, our SO Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.
Job descriptionAs a mini bar attendant at SO Ras Al Khaimah, part of the All-Inclusive Collection, you will be responsible for replenishing, maintaining, and controlling all in-room minibars to ensure accuracy, cleanliness, and guest satisfaction. You will play a key role in enhancing the in-room experience by ensuring minibars are fully stocked, well-presented, and aligned with the bold and stylish identity of the SO brand.
Key responsibilities: Replenish minibars in all guest rooms according to hotel standards and par stock levels. Check expiry dates, product quality, and presentation to ensure compliance with safety and hygiene standards. Record consumption accurately, post charges to guest accounts, and ensure billing is error-free. Monitor stock levels, request replenishment, and assist with monthly inventory counts. Ensure minibars are always clean, organized, and properly presented. Report any maintenance issues (e.g., malfunctioning refrigerators) promptly to the engineering department. Handle guest requests for additional minibar items quickly and courteously. Monitor guest preferences and communicate frequently consumed items to the team. Comply with hotel policies, responsible consumption regulations, and brand service standards. Maintain cleanliness and organization of the minibar storage area. Support the IRD team with additional duties during peak periods as assigned. Uphold SO grooming standards and represent the brand with a stylish and professional presence. Qualifications Previous experience in food & beverage or a similar role in luxury hotels/resorts preferred. Strong attention to detail, accuracy, and organizational skills. Basic knowledge of inventory procedures and stock control. Ability to work independently and manage time efficiently. Good communication and guest service skills. Physical ability to restock, lift, and carry supplies as required. Fluency in English is required; additional languages are an advantage. Additional information What awaits you... The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. The ability to challenge the norm and work in an environment that is both creative and rewarding. Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. A competitive package and plenty of development opportunities. About the CompanyA caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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