Mexico City, DIF, MX
21 days ago
Middle Mile Network Planning PM I, Fulfillment Experience
As a Middle Mile Network Design PM you will focus on developing and optimizing strategic network design solutions across the MX fulfillment network. The role involves leading complex, cross-functional initiatives to improve network efficiency, cost effectiveness, and delivery speed. The candidate will be responsible for developing long-term network strategies while balancing operational constraints, cost implications, and service level requirements. This position sits at the intersection of technology, operations, and customer experience, requiring a strategic mindset to optimize the entire fulfillment ecosystem.

Key job responsibilities
- Lead strategic initiatives to enhance fulfillment network design and performance.
- Analyze data to identify bottlenecks and optimization opportunities in the fulfillment network, focused on customer experience, delivery speed and cost.
- Develop product roadmaps for network design solutions and innovations.
- Collaborate with operations, business, and logistics teams to implement improvements.
- Define and track key performance metrics (KPIs) for network efficiency.
- Create and maintain documentation for network design processes and standards.
- Drive continuous improvement in delivery speed, accuracy, and cost efficiency.

A day in the life
A day in the life of a Network Design PM might include, but it is not limited to:
- Review overnight network performance metrics.
- Check for any critical escalations or system issues.
- Lead network design initiatives with multiple stakeholders.
- Present network expansion proposals to senior leadership.
- Discuss ROI projections and implementation timeline for network changes.
- Track and solve inquiries from other stakeholders regarding network design, speed, coverage and performance initiatives.

About the team
We are the Fulfillment Experience team! Fulfillment Experience (FX) performs a centralized function supporting the MX Operations with data, plans, and required systems set up, taking care of the full flow of a customer order. FX team’s responsibilities scope covers: Network Strategic Design, Network Transportation Planning, Program Management and External Fulfillment (EF)/Reverse Logistics Operations. Our goal is to develop a supply chain network that delivers customer orders in time, at the fastest, lowest cost, and most reliable way.
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