Job Title:

Microsoft MECM/SCCM/Intune Customer Engineer (Bilingual English)

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as \"World's Best Workplaces,\" “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

We are seeking a highly skilled and proactive Microsoft MECM/SCCM/Intune (Infrastructure) Customer Engineer with deep expertise in Microsoft Endpoint Configuration Manager, System Center Configuration Manager and Intune. The candidate will work directly with customers, as a consultant and technical advisor.

Responsibilities:

Work directly with customers, as a consultant and technical advisor.

Design, Deploy, Review and Assess the health of the infrastructure and clients.

Upgrade, update and maintain the SCCM hierarchy.

Troubleshot issues with infrastructure and clients.

Tune and optimize for performance.

Assist with reporting.

Assist in setting up SCCM Co-Management with Intune.

Assist in planning, reviewing and troubleshooting Software Updates features.

Assist in planning, reviewing and troubleshooting Task Sequences.

Provide training in all areas of SCCM to ensure customer goals are met.

Qualifications:

Bachelor’s degree in IT, or a related field.3 years working as a depth expert and technology owner or consultant for SCCM.Ability to present to multiple levels of customer leadership.Ability to act as a consultant and architect for multiple customers.Broad knowledge across multiple scenarios:Windows Desktop/Server Management using SCCMSQL Server, Active Directory, Certificates, IIS, DNS, SecurityPackage/Application creationDesktop OS Upgrades using different approachesIntune and Co-Management experienceSSRS Reporting and/or PowerBI experiencePowerShell scripting

At Concentrix, we provide customer experience solutions that may involve handling sensitive data.  As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

#LI-Remote #Mexico #CostaRica

Location:

MEX Work-at-Home

Language Requirements:

English (Required), Spanish (Required)

Time Type:

Full time

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