**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. **Your role and responsibilities** As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include: Proficient Software Development with Microsoft Technologies: Demonstrate expertise in software development using Microsoft technologies, ensuring high-quality code and efficient application performance. Collaborative Problem-Solving and Stakeholder Engagement: Collaborate effectively with stakeholders to understand product requirements and challenges, proactively addressing issues through analytical problem-solving and strategic software solutions. Agile Learning and Technology Integration: Stay updated with the latest Microsoft technologies, eagerly embracing continuous learning and integrating newfound knowledge to enhance software development processes and product features. **Required technical and professional expertise** * Participates in the design sessions with the fellow consultants. Prepare technical design documents. * Strong Knowledge of Sales & Service Apps (CRM) of Dynamics 365, standard workflows, out of box feature Dynamics CRM, Plug-in development, CRM form programming (scripting), C#, .NET, JavaScript, Custom workflow assembly development, SSRS (SQL and FetchXML) & SSIS, XRM tools, HTML & CSS, OData, REST, JSON and AJAX. * Experience in Microsoft Dynamics 365 Customer Engagement * Strong background in Power Platform * Knowledge of out of box features of Dynamics AX, X++, Workflow Development and Configuration, SSRS Reporting, C# coding and .NET. * Create data migration and integration mappings. * Develops solutions following coding best practice and standards. Troubleshoot and resolve business application issues. **Preferred technical and professional experience** * Experience in Microsoft Dynamics 365 CCaaS support * Experience in Systems Reliability Engineering * Azure AD Monitoring * Log Analytics * App Insights IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.