About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Location: Frisco, TX - Baylor Scott & White Centennial Hospital-12505 Lebanon Rd, Suite 1245, Frisco, 75035

Setting: Case Management

Schedule: Full Time- Monday-Friday 8am-5pm

Our Core Values are:

We serve faithfully by doing what's right with a joyful heart.We never settle by constantly striving for better.We are in it together by supporting one another and those we serve.We make an impact by taking initiative and delivering exceptional experience.Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

Immediate eligibility for health and welfare benefits401(k) savings plan with dollar-for-dollar match up to 5%Tuition ReimbursementPTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

As the Manager of Comprehensive Care, you will manage a team focused on patient care. Your role includes planning for optimal clinical outcomes and efficient resource use. Work closely with staff in different areas to coordinate care effectively and maximize benefits for patients.

Essential Functions of the RoleSupervise administrative, technical, and clinical tasks using industry best practices. This involves hiring, firing, evaluations, growth plans, and troubleshooting.Work collaboratively to address ongoing issues tied to patient care coordination, discharge planning, case management, and utilization review.Monitor procedures and systems closely for efficient service delivery.Develop new tools, procedures, and systems to enhance case management effectiveness.Confirm that patient care necessities are met and treatment plans are carried out appropriately at every level of care.Create systems to involve healthcare professionals in planning and delivering care.Encourage teamwork among doctors, nurses, pharmacists, and social workers for better patient outcomes.Implement standardized policies to streamline operations and ensure top-notch patient care. Verify compliance with institutional policies and regulatory requirements.Key Success FactorsUnderstanding human behavior and performance, including diverse abilities, personalities, and interests, is beneficial.Assessing and treating behavioral and emotional disorders also helps.Having a talent for organizing structures, relationships, and processes can help with overall care planning and discharge.The capacity to standardize policies, procedures, and programs is desirable.Being sociable and able to engage with diverse constituencies is crucial.Proficient in written and verbal communication, able to strategize operations, quality standards, and team priorities effectively.The ability to critically review and propose amendments to policies, and to establish procedures that impact the managed organization.You need computer skills, including Microsoft Office, data security, scheduling, payroll systems, electronic medical records, and email.Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

EDUCATION - Masters' or Bachelors degree plus (2) two years of work experience above the minimum qualificationEXPERIENCE - (5) Five Years of ExperienceCERTIFICATION/LICENSE/REGISTRATION - Registered Nurse (RN)