This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Responsible for providing guidance and direction to the Network Engineering team on day-to-day activities regarding monitoring the network, installation sites, trouble isolation and repair of identified and reported problems. Responsible for the hiring, training, development, and performance management of staff.

Actively and consistently support all efforts to simplify and enhance the customer experience.Develops a disciplined, detailed and structured team to drive a high performance culture and environment.Provides engineering support and direction for new or existing technologies and current operational initiatives.Work with staff to ensure that individual team metrics and goals are being met.Ensures required reports are timely, accurate and complete.Provides technical guidance and assistance as required for problem resolution.Oversees the daily activities of Network Services and performs direct supervision of team members, including performance reviews, career development, and staffing.Adheres to industry specific local, state, and federal regulations, as applicable.Knows, understands and follows company policy.Establishes positive employee relations through effective communication and ongoing support.Performs other duties as requested by manager.

Required Skills/Abilities and Knowledge

Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional mannerAbility to analyze and interpret dataAbility to communicate orally and in writing in a clear and straightforward mannerAbility to communicate with all levels of management and company personnelAbility to maintain confidentialityAbility to make decisions and solve problems while working under pressureAbility to manage multiple projects at one timeAbility to prioritize and organize effectivelyAbility to supervise and motivate othersAbility to use personal computer and software applicationsAbility to work independentlyAbility to work with others to resolve problems, handle requests or situationsKnowledge and experience with Network and Element Management toolsKnowledge of cable, voice and data communications networks, and associated elementsKnowledge of LAN/WAN design and operationsKnowledge of TCP/IP and SNMPKnowledge of HFC networksAbility to maintain confidentialityKnowledge of Microsoft OfficeDemonstrated leadership qualities

Required Education

Bachelor's Degree in Engineering or related field or related work experience
Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.)
Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)

Required Related Work Experience and Number of Years

Network Operations and/or Implementation experience - 6
Project management experience - 2

Preferred Related Work Experience and Number of Years

Management experience in a 24/7 operations center - 3

Office environment
Varying schedules in a 24 x 7 Network Center
Travel as required

ENE501 2025-59800 2025

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2025-09-22 07:53 PM (UTC) and will be extended if necessary.

The base pay for this position generally is between $98,900.00 and $175,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.



Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13541 Business Unit: Network Technology Services Zip Code: 80111

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.