Job Description Insight Global is looking for a Product Analyst with strong technical writing experience to support one of our largest pharmaceutical clients within the CART, Lenti, and Cryo manufacturing. They will work closely with the Senior Automation Engineer and team along with the Technology Solutions Lead to support a big backlog for MES batch records. This individual is responsible for using data to inform and improve the performance of the MES product itself, by analyzing user behavior, product performance metrics, and feedback to provide data-driven insights. Once they determine the issues that are arising, they will help write SOPs for implementation We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Pharmaceutical industry experience Background in automation, MES, and IT projects Project management experience with GMP projects PAS-X exp