**Our values start with our people, join a team that values you\!** Bring your talents to Ross, our leading off\-price retail chain with over 2,100 stores, and a strong track record of success and growth\. Our focus has always been bringing our customers a constant stream of high\-quality brands and on\-trend merchandise at extraordinary savings\. All while providing a fun and exciting treasure hunt experience\. As part of our team, you will experience: + **Success\.** Our winning team pursues excellence while learning and evolving + **Career growth\.** We develop industry leading talent because Ross grows when our people grow + **Teamwork\.** We work together to solve the hard problems and find the right solution + **Our commitment to Diversity, Equity & Inclusion, and our community\.** We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger\. We strive to be a positive force in our community\. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide\. With 2023 revenues of $20\.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams\. **Merchant Operations Specialist** **About this opportunity\.\.\.** The Merchant Operations Specialist position serves as a support function for the merchant organization and the distribution centers in the resolution of issues that occur primarily during the receiving process at the Distribution Centers\. The hourly rate range for this role is $25\.00 \- $28\.50\. The hourly rate is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location\. The range listed is just one component of the total compensation package for employees\. Other rewards vary by position and location\. **What you will do and what you will learn\.\.\.** • Key liaison between the merchants & the DC\. • Communicate effectively with all counterparts \(DC/Merchants\) to seek quick resolutions\. • Operate as subject matter expert in support of the trouble process\. • Effectively utilize merchandising and warehouse system\. • Understand the merchant hierarchy and responsibilities\. • Provide basic analysis and interpretation of merchant reports including item sales and on order\. • Understand Distribution Center processes\. • Create and maintain relationships with DC counterparts\. **What you need to be successful\.\.\.** • Bachelor's degree is preferred\. • High school diploma required\. • Some completed college course work preferred\. • Minimum 1 to 2 years related work experience\. • Familiar with Microsoft Office \(Excel & Word\)\. • Strong organizational skills\. • Some analytical and conceptual ability\. • Systems Savvy\. • Strong written and verbal communication skills\. **Perks and Benefits of joining our team\.\.\.** Our Associates are at the heart of everything we do and we're proud to offer a range of benefits that reflect how much we value their contributions\. Here's a peek into what you can expect as an eligible Ross Associate: • A broad range of affordable health insurance options & personal medical plan concierge\. • 401\(k\) with employer match and Life insurance\. • Ample PTO including accrued vacation, paid holidays, diversity day, summer Fridays and the ability to purchase additional vacation\. • Employee stock purchase plan\. • Access to health and wellness benefits such as BetterHelp and Headspace\. • Charitable donations matched by Ross Stores Foundation\. • And more\.\.\.\. \*benefits vary by level and position and are subject to change