Retail Team Leader

St. Louis, MO

Job Description

The Ecommerce Team Leader plays a crucial role in supporting the day-to-day execution of order fulfillment for an official merchandise platform. This hands-on and fast-paced role operates within a real-time fulfillment environment. The Team Leader is responsible for coordinating workflow, supporting team members during shifts, monitoring operational metrics, and ensuring accurate and efficient order processing.

Responsibilities

Participate in daily ecommerce tasks including picking, packing, labeling, and shipping orders.Coordinate workflow among team members to maintain steady throughput and meet daily fulfillment targets.Help troubleshoot basic order or inventory issues and escalate when necessary.Provide hands-on support and guidance throughout the shift, ensuring adherence to standard operating procedures.Assist in training new or temporary staff on fulfillment processes and safety practices.Serve as a point of contact for team questions and help maintain a positive, productive work environment.Monitor basic KPIs such as order accuracy and processing times, and share updates with the Operations Manager.Communicate with internal stakeholders to address shipping questions, order discrepancies, or inventory concerns.Notify supervisors of workflow bottlenecks, delays, or operational issues requiring managerial input.Ensure fulfillment activities meet quality standards and brand expectations.Support compliance with warehouse safety protocols and help reinforce a clean, organized workspace.

Essential Skills

Experience in ecommerce, warehouse, or retail fulfillment environments preferred.Strong organizational and communication skills.Ability to multitask and maintain accuracy in a fast-paced setting.Comfortable providing peer guidance without formal supervisory authority.Ability to lift and move merchandise as required by warehouse operations.

Additional Skills & Qualifications

Proficiency in logistics and inventory management.Familiarity with Microsoft Office applications.

Work Environment

The position is based on the STL real-time fulfillment setting. The role requires standing, moving, and performing physical tasks throughout the shift. It involves varying shift demands based on campaign schedules and order volume. The work schedule is Monday through Friday, 7:30 am to 3:00 pm, with some flexibility

Job Type & Location

This is a Contract position based out of Saint Louis, MO.

Pay and Benefits

The pay range for this position is $20.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Saint Louis,MO.

Application Deadline

This position is anticipated to close on Mar 28, 2026.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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