Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

DUTIES & RESPONSIBILITIES:

MERCHANDISING: 

Organize backroom product and follow Backroom Inventory Management (BIMI) processes 

Uses PDT and MMS Systems to perform daily tasks 

As directed, manage Exit Strategy and Product Return 

Expert in assigned areas of product inventory, product placement and expiry dates 

Maintains Store Standard pertaining to image and trends in store 

Ensures product displays are consumer focused and “shoppable” 

Ensures proper documentation completed with respect to customers receipt and return of goods 

Merchandises and maintains designated areas (i.e., facing, signing, labeling, etc) 

Maintains a neat and organized backroom according to principles of backroom organization 

CUSTOMER SERVICE: 

Clean image to the customers in accordance with uniform policy and dress code 

Takes initiative to acknowledge and assist customers in the aisles 

Provides excellent customer service and positively engages with all customers 

Maintains a neat and organized checkout area 

Greets all customers and displays warm demeanor 

Accurately scans or enters product data 

Accurately accounts for cash and coupon, lottery, and PC Optimum 

Asks for customer’s PC Optimum Card during each transaction 

LOSS PREVENTION: 

Ensures loss prevention Standards are followed 

Controls cash, lottery, and stamp inventory 

GENERAL: 

Complies with all health and safety regulations 

Complies with all Store Standards 

Complies with loss prevention policies and procedures 

Perform other duties as required 

Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines 

Ensures the standards of housekeeping and image are maintained 

QUALIFICATIONS: 

Planning, Judgement and Decision Making 

Efficiency, organization and neatness 

Copes with changing situations on the sales floor 

Organization and neatness 

Cash responsibilities (if applicable) require accuracy and efficiency in processing the customer order 

EXPERIENCE: 

Some computer and cash register skills 

Well organized with ability to record keep 

Detail oriented 

Ability to work independently 

Self-motivated 

WORKING CONDITIONS: 

Ability to work flexible shifts which may include nights and weekends 

PHYSICAL REQUIREMENTS: 

Ability to lift up to 50 pounds 

Ability to climb ladder 

J2WRTL  

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand.   Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

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