LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed.
Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
JOB SUMMARY: The Merchandise Associate plays a key role in creating an unforgettable game day experience for fans. Our retail team is dedicated to delivering exceptional service, showcasing merchandise with pride, and ensuring every fan leaves with a legendary impression. If you’re passionate about retail, have an outgoing personality, enjoy connecting with fans, and thrive in a team-driven environment, this is the role for you.
ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
Deliver exceptional customer service by greeting fans, identifying their needs, and making personalized sales recommendations.
Maintain an energetic, positive, and engaging atmosphere for both fans and team members.
Operate point-of-sale (POS) systems with accuracy and efficiency.
Present and upsell merchandise by highlighting features, benefits, and promotions.
Support merchandising standards, including plan-o-gram execution, product placement, and visual displays.
Assist with store set-up, restocking, cleaning, and maintaining an organized sales floor.
Participate in inventory management, including counts, accuracy checks, and control procedures.
Stay informed on current promotions, in-store events, and venue events to better assist fans.
Collaborate with the team to ensure gift shop/event retail locations are prepared and visually appealing.
All other duties as assigned.
PREFERRED QUALIFICATIONS:
Excellent communication and sales skills with the ability to engage diverse fan groups.
Ability to receive and apply feedback to improve performance.
Willingness to work extended hours, weekends, and overtime during events.
High school diploma, GED, or equivalent experience in a retail or customer service environment.
Accuracy in handling cash, POS transactions, and opening/closing procedures.
Ability to lift up to 50 lbs. and remain standing for long periods.
Self-motivated, flexible, and able to work both independently and as part of a team.
Availability for 35–40+ hours per week, with flexibility to assist in other areas as needed.
WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Location: On Site at the Cowboys Club at AT&T Stadium
Equal Opportunity Statement
Legends & ASM Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.