Mental Health Case Coordinator (Master's) Job ID 2025-145134 City North Vancouver Work Location HOpe Center 1st Flr Department Adult Mental Health Home Worksite 69 - HOpe Community Labour Agreement Health Science Professionals Union 401 - HS Professional BCGEU Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Community Health Services Salary Grade P1 Min Hourly CAD $42.27/Hr. Max Hourly CAD $52.81/Hr. Shift Times 0830-1630 Days Off Saturday, Stats, Sunday Position Start Date As soon as possible Salary Details The salary range for this position is CAD $42.27/Hr. - CAD $52.81/Hr. Job Summary

Come work as a Mental Health & Addictions Case Coordinator with Vancouver Coastal Health (VCH)! 

Vancouver Coastal Health is looking for a Mental Health Case Coordinator to join the Adult Mental Health team at Hope Center in North Vancouver, B.C. Apply today to join our team!

 

As a Mental Health & Addictions Case Coordinator with VCH you will:

Work as part of an interdisciplinary mental health care team to provide treatment and case management services that are both inclusionary and flexible for individuals with mental illness and/or concurrent disorders to meet the needs of the client and to provide integration and continuity across the care continuum. Provide client care to the seriously mentally ill adult population and who are at risk due to a combination of psychiatric symptoms, complex medical/social factors and/or significant caregiver stress. Establishes and maintains relationships with, and consults with, clients, their families and colleagues to provide appropriate treatment services based on best practices and client need.Perform key duties such as intake, mental health assessments and treatment planning. Implements therapeutic interventions, crisis intervention and consultation to facilitate and coordinate client access. Qualifications

Education & Experience

Master’s degree in an allied health discipline from a recognized program.One (1) year recent, related experience providing support and treatment to adults with mental health issues, or an equivalent combination of education, training or experience.Valid BC Drivers License and access to a personal vehicle for business-related purposes, as required.

Knowledge & Abilities

Broad knowledge of mental illness and treatment.Broad knowledge of substance abuse and addictions treatment.Broad knowledge of psychopharmacology (indications and side-effects).Broad knowledge of supportive counselling skills.Broad knowledge of other facilities and community resources.Broad knowledge of other health care disciplines and their role in client care.Broad knowledge of adult education principles, methods and tools.Broad knowledge of legislation and government policies and procedures that relate to clients.Demonstrated ability to conduct mental health assessments and provide treatment planning and crisis intervention.Demonstrated ability to apply knowledge of theory and practice to a case management process.Demonstrated ability to communicate effectively, both verbally and in writing, with clients and their families, colleagues, physician, and other health care staff, both one-on-one and in groups.Demonstrated listening and information seeking skills that promotes communication and lead to a co-operative approach to problem solving within an interdisciplinary setting.Demonstrated ability to establish workload priorities.Demonstrated ability to work both independently and collaboratively as a member of an interdisciplinary team.Demonstrated ability to work with individuals with diverse backgrounds.Demonstrated ability to adjust to new or unexpected events.Demonstrated ability to problem solve.Demonstrated ability to deal effectively with conflict situations.Demonstrated ability to provide consultation, leadership and work direction.Ability to operate related equipment including applicable software applications.Physical ability to perform the duties of the position. Closing Statement

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2025.

Only short-listed applicants will be contacted for this posting.


***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.