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Job Title:

Manager Market Success

 

Purpose of this role:

You will oversee the strategy and vision of the Regional Hub and will be responsible and accountable for improving delivery of the market service offerings for all omnichannel marketing efforts. Along with engaging with market and program leadership and ensuring correct communication of progress, you will work closely with the Regional Hub Head of Consumer Omnichannel to ensure delivery of the regional digital & omnichannel strategy.

 

Key accountabilities:

Lead global to market localization of Product Launches, Campaigns, Programs, working with markets and central delivery teamsDrive Business OGSM Setting/Targeting/Follow Up's and lead performance reporting setup and maintenance (local and regional)Manage the relationship with stakeholders from Region and Market as the main SPOC of the HUB (e.g., based upon Commercial Calendar, Market Priorities, Resource/capability planning)Organize & lead Strategic meetings with region and markets (QBR, Region monthly meetings, Market Monthly etc) & drive action plans accordingly among other HUB members (including SME's)Lead the expansion of the HUB B2B Service & ensure Integration in the Region to increase Synergies and Consistency while elevating its role as a key communication channelManage and maintain the B2C Commercial Calendar for the region and with regular synchronization with markets and ensure dissemination within SME'sEnsure a continuous and robust coordination among HUB SME's, region, markets and OC in general business by leading necessary initiatives & alignmentsSupport Manager Delivery in feedback loops on content as well as processes while maintaining continuous alignment & interference as neededDrive Program deployment and if needed, workarounds, on markets’ Operating Platforms (DCE, DCS, DCX, Monolith, Local)Facilitate Channel performance optimization under markets’ different Operating Platforms (DCE, DCS, DCX, Monolith, Local)Lead and manage the complexity of small as large scale market's deployment calendar's based upon NPL's, Programs and Campaigns

 

Requirements:

Understanding of the importance of Project Management, Client/Account Management, data-driven decisions, and Technology as foundational business architecture to deliver marketing activities as NPL, campaigns and programs effectively across all channelsRobust experience (horizontally and vertically) in digital and marketing strategy with a digital media agency or blue-chip direct-to-consumer companyKnowledge and experience of working with Senior management (VP & Directors) on market, regional and global levelDetailed oriented with proven organizational and project management skillsProven track record in an agency-side client-service environment including exposure to clients and ability to lead project teamsStrong planning and financial analysis skillsKnowledge of the offline retail marketplace is a plusStrong communication and presentation skills with excellent English verbal and written communication skillsExcellent interpersonal and team management skillsExperience of lean start-up methodologies and way of working

 

Competencies:

Omnichannel Strategy & ExecutionProject & Account ManagementData-Driven Decision MakingSenior Stakeholder ManagementRetail & Offline FamiliarityLean Ways of WorkingTechnology & Architecture AwarenessTeam Leadership

 

Complexity:

Multi-market coordination across diverse operating platforms (DCE, DCS, DCX, Monolith, Local)Balancing global-to-local adaptation with speed and complianceManaging competing priorities across markets and regionsDriving performance optimization under fragmented tech stacks

 

Market Differences:

Varying maturity levels in omnichannel capabilitiesDifferent operating platforms and local compliance requirementsDiverse consumer behaviors and channel preferencesResource and capability disparities across markets

 

 

Our commitment to inclusion

PMI is on a continuous journey to ensure that all of our employees feel welcome and feel that they belong. We have a number of internal networks that are inclusive and open for anyone to join, including networks covering employees from ethnic minority backgrounds, LGBTQ+ and gender. We’re also extremely proud to be the first global company to be awarded Equal Salary Certification. We take wellbeing seriously, so we have trained mental health First Aiders to help support our employees, as well as support in the form of our LifeWorks app and Employee Assistance Programme. PMI is an equal opportunities employer, hiring solely on merit and business need. We encourage applications regardless of sex, gender identity, ethnicity, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, parenthood and disability.

 If you require reasonable adjustments in any recruitment process with us, please make us aware.