March Wellness & Fitness Center offers health and fitness programs, based in science, that are designed to strengthen and nurture all aspects of your daily life – no matter what your state of health or stage of life – in a safe, supportive and motivating environment.
Our emphasis is on helping you live a full and engaging life. March wellness & fitness center can support you in achieving wellness goals whether they include improving flexibility, managing a chronic illness, training for a marathon, or recovery from surgery. We believe that all of us can change for the better and that change can happen at any time in your life. http://www.ohsu.edu/xd/about/services/march-wellness/
Function/Duties of PositionOpen and close center, greet member by name, answer phone calls, operate POS, follow all SOP’s, knowledge and use of membership software, update center information and schedule appointments. Provide information and registration for membership, programs, events and classes. Execute superior customer service.
Demonstrate knowledge, ability and implementation of all polices and procedure related to the Front Desk operations. Maintain a safe and clean environment. Enroll and process new members.
Respond to all emergenciesOther duties and special projects as assigned. Required Qualifications Public contact training or experience which included exchange of information, goods, or money.BLS HeartCode or CPR/AED certificationJob Related Knowledge, Skills and Abilities (Competencies):
Experience answering questions and providing information. Experience delivering superior continuous quality and facilitating high member satisfaction.Exceptional customer service skills. Ability to multitask in a fast-paced environment. Ability to work independently, be flexible and meet deadlines. Outstanding people skills. Ability to project and promote a healthy image. Great communicator with the ability to communicate to member and staff in a courteous, friendly and professional manner. Strong organizational skills. Proficiency with MS Word, Excel and Outlook. Preferred Qualifications High School diploma.One year of experience in public contact (such as public service representative, salesperson or receptionist) Prior experience in an upscale environment. Demonstrated success in member/customer satisfaction.Computer skills in Microsoft office applications, database and point of sale. Additional Details Days, evenings, weekends and holidays required. All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.