Member Experience Specialist I + Job Number: 25224 + Functional Area: Credit Union + Department: Credit Union + School Area: Credit Union + Pay Range Minimum: $22.13 + Pay Range Maximum: $29.80 + Employment Type: Full-time (Hybrid) + Employment Category: Non-Exempt + Visa Sponsorship Available: No + Schedule: Hybrid + Pay Grade: 4 Email a Friend Save Save Apply Now Posting Description MEMBER EXPERIENCE SPECIALIST I, Credit Union, will be a first point of member contact for branch, online or Contact Center; and offer member information, assistance and solutions addressing financial needs and challenges via email, phone or in person. A full job description is available here: https://www.dropbox.com/scl/fi/xn9mnl8y8v12n9x4io63b/Member-Experience-Specialist-I-dtd-11-2024.docx?rlkey=z604xsr6sv93dl9ejxu6zo1v8&st=72g73mfz&dl=0 Job Requirements REQUIRED: High school diploma or equivalent; a minimum of one year of experience (financial services preferred); U.S citizenship and CBI is required to work at Lincoln Lexington Branch; good communication skills; patience to resolve member issues; and be fully versed in all our products and services and able to cross-sell. PREFERRED: One or more years of cash handling, credit card transactions and balancing experience. 9/25/2025