Chicago, Illinois, United States
14 hours ago
MedTech Field Service Rep - Nationwide Travel

Our MedTech Project Coordinatorwill support the SDS organization within our Medication Management Solutions (MMS) Business Unit by managing field action deliverables in compliance with our quality and regulatory requirements.  These deliverables include supporting customer remediation for recalls (where applicable), preparing the remediation team for new recalls, contacting customers to schedule remediation efforts, and support financial reporting for Dispensing field actions.

The Project Coordinator will have solid project management skills, attention to detail as well as strong process execution and analytical skills.  As part of a remote team, the Project Coordinator will be expected to set his/her own work direction and complete tasks with minimal supervision.  The Project Coordinator will be responsible for managing customer remediation associated with Field Actions, as well as other small projects, as needed.

What you will be doing in the role:

Plan, coordinate, and execute small project, as assignedManage customer remediation for all applicable field actionsMonitor and report on field action budget, both expense to date and forecastAttain required expertise in all databases that house product data for the platform (SAP, SharePoint)Attain a thorough knowledge of all BD processes for field actions/recallsAssist Senior Project Managers with preparing the remediation team for new field actionsContact customers to schedule remediation projects with the customer, including building out detailed remediation project schedules with customers.

Job Requirements:  

HS Diploma minimum is required or higher degree is preferred. Excellent writing skills and the ability to communicate accurately and concisely in EnglishAbility to gain new technical skills quicklyStrong customer service skills and positive attitudeAbility to communicate complex technical concepts in layman’s termsAdvanced skills with Microsoft Office products and SalesforceAbility to meet tight deadlines and handle changing priorities

Travel Requirement:

This is a Remote; work from home position that requires Internet and the ability to be flexible in different time zones.  The ideal candidate will be located physically on the East or West Coast working EST or PST. 

Preferred Attributes:

Bachelor’s Degree in Engineering, Technology, or Life Sciences preferred.Two or more years of experience in project management, preferredPrior experience within a regulated industry (e.g., medical device, pharma, automotive, aerospace), preferredManaged/supported projects cross-functionally in an iterative, fast paced environmentExcellent verbal and written communication skills requiredStrong analytical, problem-solving, and interpersonal skillsHigh attention to detail while managing multiple complex deliverables and stakeholder groups requiredAbility to learn quickly, deal with ambiguity, take initiative and achieve results required

IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.

Benefits: This position is eligible for our Medical Benefits. 

Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities.  Thus, upon selection, individuals must complete healthcare facility credentialing process.  To obtain credentials, individuals must meet the immunization requirements specified by the facility.  Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons, however, our client’s requirements may supersede this. 

*Please note: Due to the nature of this role, it is not eligible for Visa sponsorship.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role is $27-$29 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
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