What We Offer Join the Novant Health Hilton Head Hospital team as a Medical Unit Receptionist! Schedule: Full Time 7a-7p with a weekend and holiday rotation Department: Emergency Department Location: Hilton Head Medical Center - 25 Hospital Center Blvd, Hilton Head Island, SC 29926 Emergency Department is a 25-bed unit that specializes in providing immediate medical care for patients with severe or urgent illnesses or injuries. It is equipped to handle a wide range of services, including initial assessment, treatment, stabilization, emergencies, from minor injuries to life-threatening conditions and potentially admission to the hospital. What You'll Do Key Responsibilities Coordinate Unit Communications: Manage high-volume calls and department inquiries with speed and professionalism. Maintain Patient Records: Update and organize Electronic Health Records. Liaise Between Teams: Act as the central hub for communication between departments. Support Patient Needs: Greet visitors warmly and assist patients with non-clinical requests or directions. What We're Looking For Education: High School Diploma or GED, required. Experience: One year of experience in healthcare, preferred. Licensure/certification/registration: NC state approved curricula for restrictive interventions (facility specific) within 3 months of hire for Emergency Departments and Behavioral Health units, required. Additional skills preferred: Experience with answering multiple phone lines. Basic computer skills. Excellent customer service behaviors. Why Choose Novant Health? A Place Where You Belong We are committed to fostering an inclusive environment where every team member feels respected and empowered. Our culture is built on collaboration, empathy, and a shared mission. We celebrate our differences and believe that diverse perspectives are essential to providing the best care. Join us and become part of a team that feels like family. Invest in Your Future: Career Growth Your journey with Novant Health is just the beginning. We're dedicated to helping you achieve your full potential through: Professional Development: Opportunities for continuing education, certifications, and specialized training. Internal Advancement: A strong focus on promoting from within, with clear pathways for career progression. Mentorship Programs: Connect with experienced leaders who can guide and support your professional journey. Come discover a career that offers more than a job. Find your purpose at Novant Health and help us deliver remarkable healthcare to our communities. Job Opening ID 139777