Why ThedaCare?   

Living A Life Inspired!

Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. 

At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility.  A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits, with a whole-person approach to wellness –

Lifestyle Engagemente.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support  

Access & Affordabilitye.g. minimal or zero copays, team member cost sharing premiums, daycare

About ThedaCare!

Summary :The Medical Staff Services Specialist is responsible for credentialing physicians and other healthcare professionals, managing meetings, resolving issues and complaints, ensuring healthcare providers adhere to quality regulations and policies, maintaining credentials, and other related duties. Serves as a liaison between hospital administration and the medical staff. Establishes and maintains good communication and rapport among healthcare disciplines, and is responsible for the development of positive working relationships. Maintains a working knowledge of medical staff bylaws, policies/procedures, and rules/regulations, and works to ensure medical staff compliance.

Job Description:

WORK SCHEDULE:

Mon – Fri – No weekends or holidays
8:00am – 4:00pm some early starts or late days due to meeting (1 or 2 a month)

Hybrid or Remote Position
 

KEY ACCOUNTABILITIES:

Ensures the credentialing of applicants for membership and reappointment to the medical staff is coordinated accurately and timely in compliance with defined schedules. Coordinates efforts of medical staff, administration, outside credentialing agencies, and regulatory agencies.

Facilitates medical staff standing committees and ad hoc and special committee meetings. Consults with respective department/committee chairs and hospital team members to achieve outcomes ensuring that problems identified are either acted upon or appropriately referred. Demonstrates excellent communication in preparation of agenda, participation in meetings, and follow-up actions.

Records conclusions and recommendations succinctly and accurately to substantiate actions taken. Maintains and protects the confidential records of proceedings that may be required in subsequent internal investigations and/or external legal disputes.

Interprets, explains, and follows regulatory guidelines including medical staff bylaws, fair hearing plan, rules and regulations, and policies.

Provides support to medical staff leaders relevant to the medical staff bylaws and rules and regulations by making suggestions for changes to meet regulatory compliance such as The Joint Commission (TJC) and Centers for Medicare and Medicaid Services (CMS), as well as acting as the subject matter resource for the credentialing standards of the National Association Medical Staff Services (NAMSS).

Participates with regulatory accreditation surveys. Interacts with surveyors to demonstrate compliance with standards to achieve accreditation.

Communicates and develops relationships with key medical staff leaders, medical staff members, and credentialed/privileged allied health staff.

Demonstrates leadership skills by providing expertise in the area of credentialing and privileging. Assists in the coordination of the Ongoing Professional Practice Evaluations (OPPE) and Focused Professional Practice Evaluations (FPPE).

Assists in the coordination of the daily activities of the medical staff office and responds quickly to resolve operational situations.

Monitors and revises credentialing and privileging forms and functions as needed to ensure consistency and in accordance with regulatory agency guidelines.

QUALIFICATIONS:

Associate’s degree in a healthcare related field

Three years of experience with medical staff administration and credentialing principle

CPCS or CPMSM certification, or must achieve certification within in one year of reaching eligibility to sit for the certification exam as defined by the NAMSS Certification Council

PHYSICAL DEMANDS:

Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance

Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties

WORK ENVIRONMENT:

Climate controlled office setting with daily movement throughout the facility

Interaction with department members and other healthcare providers

Scheduled Weekly Hours:40Scheduled FTE:1Location:ThedaCare Regional Medical Center - Neenah - Neenah,WisconsinOvertime Exempt:No