We are seeking a detail-oriented and adaptable Scheduling Specialist to join a dynamic healthcare support team. This role is responsible for coordinating patient appointments, ensuring accurate documentation, and delivering exceptional customer service in a fast-paced call center environment. The ideal candidate will be comfortable working under pressure, possess strong communication skills, and demonstrate empathy and professionalism in every interaction. This position requires a high level of accuracy, adaptability, and a commitment to maintaining quality standards. Key Responsibilities: + Schedule patient appointments efficiently and accurately. + Ensure compliance with established scheduling policies and procedures. + Communicate appointment details clearly to patients and internal teams. + Audit and complete electronic documentation of patient and case information in a timely manner. + Maintain high-quality standards while meeting deadlines in a fast-paced environment. + Communicate effectively with patients, peers, and supervisors on a daily basis. + Demonstrate core values such as purpose, excellence, compassion, and teamwork. Required Skills & Qualifications: + Minimum 2 years of recent experience in a call center or customer service role. + Strong attention to detail, especially in data entry. + Ability to adapt to different departments and changing priorities. + Excellent verbal and written communication skills. + Quick thinking and professional response to customer inquiries. + Empathy and a customer-first mindset. + High school diploma or GED required. Preferred Qualifications: + Bachelor’s degree. + Bilingual skills (a plus). + Experience with healthcare scheduling systems (a plus). Disqualifiers: + CNA experience is not aligned with this role. Pay and Benefits The pay range for this position is $16.00 - $16.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Indianapolis,IN. Application Deadline This position is anticipated to close on Sep 16, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.