Little Rock, AR, 72205, USA
4 days ago
Medical Scheduler
Description We are looking for a dedicated Medical Scheduler to join our team in Little Rock, Arkansas. In this long-term contract position, you will play a vital role in coordinating patient appointments and ensuring seamless communication between healthcare providers and patients. This is an excellent opportunity to contribute to the efficiency of medical operations while delivering exceptional customer service. Responsibilities: • Schedule and manage patient appointments efficiently using healthcare scheduling systems. • Handle inbound calls from patients and provide accurate information regarding appointments and services. • Utilize electronic health record (EHR) systems to update and maintain patient records. • Assist patients with billing inquiries and resolve financial questions related to their services. • Coordinate with medical staff to ensure timely communication and appointment confirmations. • Provide exceptional customer service in a call center environment, addressing patient concerns with professionalism. • Work with CRM platforms to track and manage patient interactions and data. • Support operational processes by leveraging systems such as Allscripts and Cerner Technologies. • Maintain compliance with healthcare regulations and organizational policies. • Collaborate with team members to improve scheduling practices and workflows. Requirements • Proven experience in medical scheduling or a related administrative role. • Familiarity with EHR systems and other healthcare technologies such as Allscripts and Cerner. • Strong customer service skills, particularly in call center environments. • Proficiency in using CRM platforms and billing systems. • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. • Excellent communication skills, both verbal and written, to interact with patients and medical staff. • Knowledge of healthcare policies and procedures. • Attention to detail and accuracy when handling patient records and scheduling tasks. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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