Work whereevery momentmattersEvery day almost Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network as a Medical Records SpecialistHartford HealthCare at Home the largest provider of homecare services in Connecticut has been fulfilling our mission for more than years Our Person Centered Care Model allows our employees to learn and grow within our organization all while providing integrated support to the patient As part of Hartford HealthCare we leverage cutting edge technology to provide quality care in our clientrsquos home Most importantly our employees are appreciated for the real differences they make in both the lives of their clients and their clientsrsquo familiesThe Medical Records Specialist is responsible for the accurate and HIPAA compliant processing management and maintenance of patient medical records within the Homecare Homebase HCHB Electronic Medical Record EMR system This role supports clinical and administrative teams by ensuring timely documentation order tracking and record integrity to facilitate high quality patient careMedical Records Managementbull Process and manage medical records Release of Information ROI and Additional Documentation Requests ADRs in compliance with HIPAA regulationsbull Upload scan and organize documents into the HCHB EMR systembull Ensure all documentation is complete accurate and compliant with regulatory standardsbull Maintain confidentiality and security of patient information at all timesbull Ensure proper archiving and retention of medical records in accordance with state and federal lawsPhysician Order Tracking and Coordinationbull Monitor aged unsigned physician orders submit second and third requests to overdue physiciansbull Call or visit the offices of physicians with seriously overdue ordersbull Track and follow up on unsigned orders addendums and other key documentsbull Communicate with physicians marketing staff clinical teams and leadership to obtain timely signatures and documentationFace to Face Specialist Workflow Managementbull Ensure that all necessary FF encounters are properly documented tracked and completed in a timely and compliant mannerbull Monitor and maintain compliance with Medicare FF requirementsbull Collaborate with clinical staff to ensure documentation accuracy and workflow efficiencyInterdisciplinary Clinical Team Supportbull Collaborate with nursing therapy and social work teams to ensure documentation supports coordinated patient carebull Support the Clinical Information Systems CIS team with back office and field user issues related to HCHBbull Establish and maintain positive working relationships with physicians MDs DOs nurse practitioners NPs physician assistants Pas and other referral sourcesSystems Technology Oversightbull Supervise the use of the clinical records information systembull Maintain a comprehensive working knowledge of HCHB EMR including upgrades enhancements and related toolssystemsAssists in audits and prepare documentation for internal and external reviews serve as liaison for EMR related issues escalating to IT or HCHB support as need and actively participates in recurring workgroups special projects and leadership meetingsPerform other related duties as requiredWork whereevery momentmattersEvery day almost Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network as a Medical Records SpecialistHartford HealthCare at Home the largest provider of homecare services in Connecticut has been fulfilling our mission for more than years Our Person Centered Care Model allows our employees to learn and grow within our organization all while providing integrated support to the patient As part of Hartford HealthCare we leverage cutting edge technology to provide quality care in our clientrsquos home Most importantly our employees are appreciated for the real differences they make in both the lives of their clients and their clientsrsquo familiesThe Medical Records Specialist is responsible for the accurate and HIPAA compliant processing management and maintenance of patient medical records within the Homecare Homebase HCHB Electronic Medical Record EMR system This role supports clinical and administrative teams by ensuring timely documentation order tracking and record integrity to facilitate high quality patient careMedical Records Managementbull Process and manage medical records Release of Information ROI and Additional Documentation Requests ADRs in compliance with HIPAA regulationsbull Upload scan and organize documents into the HCHB EMR systembull Ensure all documentation is complete accurate and compliant with regulatory standardsbull Maintain confidentiality and security of patient information at all timesbull Ensure proper archiving and retention of medical records in accordance with state and federal lawsPhysician Order Tracking and Coordinationbull Monitor aged unsigned physician orders submit second and third requests to overdue physiciansbull Call or visit the offices of physicians with seriously overdue ordersbull Track and follow up on unsigned orders addendums and other key documentsbull Communicate with physicians marketing staff clinical teams and leadership to obtain timely signatures and documentationFace to Face Specialist Workflow Managementbull Ensure that all necessary FF encounters are properly documented tracked and completed in a timely and compliant mannerbull Monitor and maintain compliance with Medicare FF requirementsbull Collaborate with clinical staff to ensure documentation accuracy and workflow efficiencyInterdisciplinary Clinical Team Supportbull Collaborate with nursing therapy and social work teams to ensure documentation supports coordinated patient carebull Support the Clinical Information Systems CIS team with back office and field user issues related to HCHBbull Establish and maintain positive working relationships with physicians MDs DOs nurse practitioners NPs physician assistants Pas and other referral sourcesSystems Technology Oversightbull Supervise the use of the clinical records information systembull Maintain a comprehensive working knowledge of HCHB EMR including upgrades enhancements and related toolssystemsAssists in audits and prepare documentation for internal and external reviews serve as liaison for EMR related issues escalating to IT or HCHB support as need and actively participates in recurring workgroups special projects and leadership meetingsPerform other related duties as requiredEducation High school diploma required Bachelorrsquos Degree Preferred in Health Information Management or related field preferredExperience Year of Administrative Healthcare Experience required years of experience preferably in Home Care preferredKnowledge Skills and Ability Requirementsbull Medical Terminology Understanding of common terms used in home health and hospice documentationbull HIPAA Compliance Knowledge of privacy laws and regulations governing patient health informationbull EMR Systems Proficiency in Homecare Homebase HCHB and familiarity with electronic medical record workflowsbull Home Health Hospice Regulations Awareness of CMS guidelines ADR processes and documentation standardsbull Clinical Documentation Understanding of physician orders visit notes and interdisciplinary team documentationbull quantitative analytical and problem solving skills to make appropriate and timely decisionsbull Excellent organizational skills to balance multiple priorities of highly detailed informationbull Superior communication and customer service skills to effectively communicate to all levels across the system internal and externalbull Time management skills to efficiently and effectively meet goals and objectivesbull Ability to adapt to a fast paced work environmentbull Ability to establish and maintain cooperative working relationships with other departments and sitesWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving colleagues we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your momentEducation High school diploma required Bachelorrsquos Degree Preferred in Health Information Management or related field preferredExperience Year of Administrative Healthcare Experience required years of experience preferably in Home Care preferredKnowledge Skills and Ability Requirementsbull Medical Terminology Understanding of common terms used in home health and hospice documentationbull HIPAA Compliance Knowledge of privacy laws and regulations governing patient health informationbull EMR Systems Proficiency in Homecare Homebase HCHB and familiarity with electronic medical record workflowsbull Home Health Hospice Regulations Awareness of CMS guidelines ADR processes and documentation standardsbull Clinical Documentation Understanding of physician orders visit notes and interdisciplinary team documentationbull quantitative analytical and problem solving skills to make appropriate and timely decisionsbull Excellent organizational skills to balance multiple priorities of highly detailed informationbull Superior communication and customer service skills to effectively communicate to all levels across the system internal and externalbull Time management skills to efficiently and effectively meet goals and objectivesbull Ability to adapt to a fast paced work environmentbull Ability to establish and maintain cooperative working relationships with other departments and sitesWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving colleagues we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your moment