Responsible for ensuring that all requests from Insurance, Doctors and attorneys' offices are processes faxed and/or copied on timely manner.


Principal Accountabilities:


1. Processes walk-in request for records and films requests and responds to STAT requests
2. Handles and processes all checks for ROI and print records for Attorneys
3. Notifies completion room for any incomplete records needed for ROI 
4. Answers all telephone calls and faxes from physician's office and outside customers 
5. Faxes requested information to physicians and hospitals
6. Retrieves and disperses mail 
7. Mails requested certificate of hospitalizations to patients 
8. Requests old records from warehouse when needed 
9. Processes all PFS request 
10. Faxes doctors notes for their billing inquiries
11. Posts payments into ChartMaxx from ROI requesters 
12. Processes requests from AMG physician, prints records from Epic and scans them into ChartMaxx 
13. Requests legacy records from AMG physician to process ROI request
14. Other relevant tasks as assigned.