Medical Office Specialist – Public Health Clinics – Limited Term (Open) Print (https://www.governmentjobs.com/careers/sanmateo/jobs/newprint/5082039)  Medical Office Specialist – Public Health Clinics – Limited Term (Open) Salary $5,934.93 - $7,423.87 Monthly Location County of San Mateo, CA Job Type Limited Term Job Number POSTING ONLY (E420C) Department Public Health Policy and Planning Division Health Policy and Planning Opening Date 09/18/2025 Bargaining Unit 37 + Description + Benefits Description San Mateo County Health's division of Public Health, Policy & Planning (PHPP) is seeking well-qualified individuals for the position of Medical Office Specialist - Public Health Clinics. Medical Office Specialists, under general supervision, provide technical, complex or specialized medical office support. This is the technical specialist level in the medical office support series. Responsibilities include the performance of specialized medical office support work requiring constant learning and adapting to changes in data management and reporting and the regular use of independent judgment and initiative. Responsibilities in this role include, but are not limited to: + Data entry into Epic, HIV Care Connect (HCC) and other tracking vehicles. + Administrative support for Public Health Clinics operations. + Quality Assurance reporting and data cleaning for new data elements required as part of PDSA cycles for data quality. + Research and assemble information from a variety of sources for the completion of forms or the preparation of reports; make arithmetic or statistical calculations. + Provide information to the public or to County staff that requires the use of judgment and the application and interpretation of policies, rules or procedures. + Organize, maintain and purge various departmental files. + Type correspondence, reports, forms, and specialized documents from drafts, notes, dictated tapes, or brief instructions. + Proofread and check typed and other materials for accuracy, completeness, and compliance with departmental policies and regulations. + Enter and retrieve data and prepare reports using an on-line or personal computer system; review such reports for accuracy and make corrections as required. + Oversee and personally perform a variety of medical office administrative details such as scheduling care coordination conferences and ongoing meetings, ordering supplies, coordinating with other support functions within division and between divisions/departments, arranging for the repair of equipment, transmitting information, and keeping reference materials up to date. + May act as receptionist and receive and screen visitors and telephone calls; direct the visitor or caller to the proper person or personally handle the call; operate standard office equipment. + May train others in work procedures or direct the work of others on a project or relief basis. + Provide off hours support as required. + Perform related duties as assigned. The ideal candidate will possess: + Experience with data entry and reporting in systems such as Epic, HCC, or other electronic health record (EHR) and medical tracking systems. + Strong data management and data quality skills, including cleaning, validating, and preparing reports. + Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Visio) and ability to learn new software quickly. + Knowledge of medical office operations and administrative practices, including filing, recordkeeping, and supply management. + Self-motivated with skill in organizing and prioritizing work, managing multiple tasks, and meeting deadlines in a fast-paced environment. + Attention to detail and accuracy in handling sensitive data. + Ability to prepare accurate reports, forms, and correspondence; proofread and edit for accuracy and compliance. + Ability to research and compile information from multiple sources. + Competence in performing arithmetic and statistical calculations for reporting purposes. + Excellent verbal and written communication skills. + Ability to interact tactfully and professionally with the public, staff, and stakeholders, exercising judgment and discretion. This is a limited term, at-will position. Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan. The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies. Qualifications Knowledge of: + Office administrative practices and procedures, including filing and the operation of standard office equipment. + Basic business data processing principles and the use of word processing or personal computing equipment. + Medical terminology as related to office support work. + Policies and procedures related to the medical treatment or screening area to which assigned. + Proper form for typed materials. + Business arithmetic, including percentages and decimals. + Correct English usage, including spelling, grammar and punctuation. + Record keeping principles and procedures. Skill/Ability to: + Perform technical, specialized, complex or difficult medical office support work. + Organize, prioritize and coordinate work activities. + Read, interpret and apply rules, policies and procedures. + Organize, research and maintain patient and general office files. + Establish and maintain effective working relationships with those contacted in the course of the work. + Compose routine correspondence from brief instructions. + Make arithmetic calculations with speed and accuracy. + Use initiative and sound independent judgment within established guidelines. + Operate standard office equipment, including a word processor, personal or on-line computer, and centralized telephone equipment. Note: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: + One year of journey-level office support experience in a medical office setting OR two years of general clerical or office assistant experience. Application/Examination If you are interested in being considered for this limited term position the following items must be submitted via e-mail: + Responses to Supplemental Questions (maximum of 2 pages) + Resume Supplemental Questions: + Describe the education, training and experience that have prepared you for the role of Medical Office Specialist. Include your experience in clinics/medical administrative practices and procedures, data processing principles, use of various computer software programs and familiarity with medical terminology as related to office support work. Be specific and thorough in your response. + Give an example of a time when you had to process a large volume of data or tasks. Include the tools, programs, or processes you used to keep yourself organized, how you prioritized work, and the steps you took to minimize errors. What did you do to become more efficient and effective over time and how did you solicit feedback on your effort? Be specific and thorough in your response. Please include the words "Medical Office Specialist – Mobile Clinics – Limited Term Position" in the subject line of email submission. All submitted materials must be in a Microsoft Word or PDF format. Please submit the above listed materials via email to: Anessa Farber, Public Health Clinics Manager afarber@smcgov.org Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview. Apply immediately. Application materials will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process. NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered. About the County San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities. The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. The County of San Mateo is an equal opportunity employer. We seek to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. We invite you to explore our Benefits-at-a-Glance (https://www.smcgov.org/sites/default/files/2025-05/Benefits%20at%20a%20Glance%204.29.25.pdf) page for a snapshot of the comprehensive and competitive benefits available to eligible employees of the County of San Mateo. From health and wellness to financial security, our benefits are designed to support you at every stage of your career. (Please note that benefits are subject to change.) In addition to core benefits, the County is proud to offer a variety of wellness and professional development programs to help you grow both personally and professionally. Most of these enriching opportunities are available during work hours and come at no cost to you. As a County employee, you’ll also be covered by the federal Social Security system, earning valuable retirement benefits based on your salary and years of service. Employer County of San Mateo Address County of San Mateo Human Resources Department 500 County Center, 4th Floor Redwood City, California, 94063-1663 Phone (650) 363-4343 Website https://jobs.smcgov.org Please verify your email address Verify Email