**Medical Office Representative** **AdventHealth** **All the benefits and perks you need for you and your family:** + Benefits from Day One + Paid Days Off from Day One + Career Development + Whole Person Wellbeing Resources + Mental Health Resources and Support **Our promise to you:** Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **Schedule:** Per Diem **Shift** : Day **Location:** 1485 Legends Blvd, Champions Gate, FL **The role you'll contribute:** The Medical Receptionist is responsible for answering phones, greeting patients, scheduling appointments, verifying insurance, reviewing new patient registration, entering patient information into the practice's designated system, requesting and collecting co-pays/outstanding balances at the time of check-in/check-out. This individual is responsible for taking accurate messages and routing correspondence efficiently. Serves as a liaison between patients and support staff. **The value you'll bring to the team:** + Answers all incoming phone calls, answers inquiries, and directs calls appropriately. + Welcomes patients appropriately, accurately updates, verifies and enters patient demographics (including insurance and billing) and processes/scans all forms into appropriate systems. + Registers patients for services and achieves accuracy. Ensures timely discharge is facilitated and reimbursement is maximized. + Ensures all financial assessments, eligibility, and benefits memos are clear, updated and thorough to support post care financial needs. + Achieves productivity standards and uses upmost caution in patient and employee safety. + Accountable for maintaining a working relationship with clinical partners to ensure open communication between clinical, ancillary and patient access departments, and enhances patient experiences. **The expertise and experiences you'll need to succeed:** **Preferred qualifications:** + Associate and/or higher-level education or completed coursework in Health Services Administration or other related medical or business field. + Certified Healthcare Access Associate via National Association of Healthcare Access Management This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. **Category:** Administrative **Organization:** AdventHealth Medical Group Primary Care **Schedule:** Per Diem **Shift:** 1 - Day **Req ID:** 25029197 We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.