Medical Office Associate I, Full Time, Days - AMG Family Medicine - Marlboro
Atlantic Health System
Medical Office Associate II (Front Desk Receptionist)
Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing
Principal Accountabilities: (including but not limited to)
+ Interviews patients for case histories prior to appointments.
+ Schedules and coordinates appointments.
+ Accurately updates and maintains patients' health records.
+ Verifies insurance coverage and assists the billing department with processing claims.
+ Communicates test results to patients when directed by physicians or nursing professionals.
+ Ensures contacting patients regarding appointments, answering billing questions.
+ Assists patients with re-scheduling appointments and other scheduling issues.
+ Performs other related duties as assigned.
+ Work with highest confidentially and abide HIPPA compliance
Schedule:
+ Full time, Days
+ Monday – Friday
+ Saturday on rotation (every 4th Saturday)
+ 9am – 5pm
Required:
+ High School Diploma or equivalent.
Preferred:
+ Associates degree in Medical Office Management, Business, or related field.
+ Proficiency with Microsoft Office suite
+ Excellent verbal and written communication skills
+ Individual must be customer and employee focused, must have demonstrated ability to multi-task
Relevant Experience:
+ 3+ years of experience in a medical office environment or relevant area.
+ 2+ years administrative experience
+ 2+ years of experience in data coordination.
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