What We Offer We're seeking a Medical Office Assistant to join our remarkable team at the Novant Health Medical Group Neurology team in Wilmington, NC. This position plays a pivotal role in delivering exceptional, patient-centered care and supporting our providers in a dynamic environment. Our Neurology team serves patients with a wide range of conditions including: + Seizure disorders + Memory loss and Dementia + Multiple Sclerosis + Neuromuscular conditions + Traumatic Brain Injury + Migraines Schedule: Monday-Friday, 8am-5pm Status: Full Time Location: 1515 Doctors Circle, Wilmington, NC 28401 What You'll Do Key Responsibilities: + Providing Compassionate Support: Your empathy and calm demeanor can help alleviate anxiety and create a sense of comfort and continuity throughout their treatment journey. + Enhancing Clinical Efficiency: By managing patient flow, preparing exam rooms, and assisting with procedures, you set the team up for success and ensure patients receive remarkable care. + Ensuring Coordinated Care: You are a vital link in the communication chain between the patient and the healthcare team. By accurately documenting information and coordinating appointments, you help ensure that every step of a patient's complex treatment plan is organized and seamless. What We're Looking For + Education: High School or GED required. Graduate of an accredited medical assistant program or a minimum of 2 year experience in a medical assistant role that included medication administration, required. + Experience: Previous work in a medical clinic preferred. + Licensure/Certification: BLS/CPR (or earned within 90 days of hire), required. Annual UAP agreement with provider, required. + Additional skills required: Ability to successfully complete generic and department specific skills validation and competency testing. Why Choose Novant Health? At Novant Health, we're more than just a healthcare system—we're a community dedicated to creating a healthier future for all. We believe that caring for our team members is just as important as caring for our patients. When you join us, you'll find a place where your unique skills are valued, your well-being is a priority, and your professional goals are supported every step of the way. Comprehensive Benefits for Your Well-being We understand that your life and your family come first. Our benefits package is designed to support you with comprehensive and competitive offerings, including: + Health and Wellness: Medical, dental, and vision coverage to keep you and your loved ones healthy. + Financial Security: Retirement plans with a company match, and life and disability insurance. + Work-Life Balance: Generous paid time off, and flexibility to meet your personal needs. + Additional Perks: Access to wellness programs, employee assistance, and tuition reimbursement. Job Opening ID 111749