Job Title: Medical Office Assistant Job Description The Medical Office Assistant plays a vital role in ensuring efficient operations within a medical practice. This position involves answering phones, scheduling appointments, handling prior authorizations, and rooming patients. The assistant will also address messages, manage medication refills, and handle same-day requests, providing support to a designated doctor. Responsibilities + Answer phones and assist with patient inquiries. + Schedule appointments and manage the calendar effectively. + Handle prior authorizations and insurance queries. + Room patients and ensure their comfort during visits. + Address messages promptly and accurately. + Manage medication refills as requested. + Support clinical and administrative tasks within the practice. Essential Skills + Strong customer service skills. + Proficient in data entry and managing patient information. + Excellent communication skills. + Familiarity with medications. + Experience with Internal Medicine. + Clerical skills including insurance handling. + Proficiency in Electronic Medical Records (EMR). Additional Skills & Qualifications + Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification is helpful. + Medical Assistant (MA) Diploma required. + Experience with EPIC software preferred. Work Environment The work environment is a small, family-based practice offering a mix of clinical and administrative experience. The role requires a professional appearance in accordance with policy. The work schedule is flexible, with Monday to Thursday 10-hour days between 7:30 AM and 6:00 PM, totaling 40 hours per week. Patient volume typically ranges from 15-20 per day, and the assistant will be assigned to support one doctor. Job Type & Location This is a Contract position based out of the shoreline in New Haven county. Pay and Benefits The pay range for this position is $18.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Guilford,CT. Application Deadline This position is anticipated to close on Aug 31, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.