Medical Front Office - Patient Service Specialist Job ID 348998 Experience (Years) 0 Category Administrative - Administrative Services Street Address 11515 El Camino Real, Suite 130 Min USD $21.00/Yr. Max USD $22.00/Yr. Overview

Medical Front Office - Patient Service Specialist

San Diego, California

 

 

Job Description

 

When patients enter our centers we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs.  Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

 

Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports.

 

Schedule:

Center Location: 11515 El Camino Real Suite 130, San Diego CA 92130Type of Employment: Full TimeHours: Weekdays (7am-4pm, 10am-7pmCompensation: $21.00 - $22.00/hour based on experience

 

 

 

 

 

Responsibilities

We are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players.

In this role, typical responsibilities include the following:

Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visitSchedule patient appointments in person or over the phoneRegular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verificationsProvide patients with pertinent information about their next appointment as they check out Respond to requests for information from patients, providers, and coworkers Qualifications

Qualifications

Minimum Qualifications:

High School Diploma or GED required

Preferred Qualifications:

1 Year of Front Desk Experience

Physical Requirements:

Ability to walk, stand, bend, and reach consistently throughout a work day/shiftAppropriate manual dexterity to enable typing (including10-key) throughout a work day/shiftAbility to lift up to 25lbs, safely, from ground to waist using proper body mechanicsAbility to carry office supplies up to 10lbsVisual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written directionAbility to speak and hear sufficiently to understand and give directions Additional Data

Equal Opportunity Employer/including Disabled/Veterans