Medical Front Office - Patient Service Specialist Job ID 337966 Experience (Years) 0 Category Administrative - Administrative Services Street Address 360 Dardanelli Ln, Suite 1F Min USD $20.00/Hr. Max USD $22.00/Hr. Overview

Medical Front Office - Patient Service Specialist

Los Gatos, California

 

Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports. We prefer someone with experience but will train a fast learner who has the right personality to help patients and fit in with the current team. 

 

 

Job Description

 

When patients enter our center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs.  Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

 

Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports.

 

Schedule:

Center Location: 360 Dardanelli Lane, Ste 1F, Los Gatos CA 95032Type of Employment: Part TimeHours: Weekdays Compensation $20.00 - $22.00/hour based on experience

 

Responsibilities

 

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check outSchedule patient appointments in person and via phoneRegular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development teamCollect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications Qualifications

Minimum Qualifications:

High School Diploma or GED1 Year of Medical Office Experience1 Year of Front Desk Experience 

Preferred Qualifications:

Insurance Verification ExperienceHealth Care Experience 

Physical Requirements:

Ability to walk, stand, bend, and reach consistently throughout a work day/shiftAppropriate manual dexterity to enable typing (including10-key) throughout a work day/shiftAbility to lift up to 25lbs, safely, from ground to waist using proper body mechanicsAbility to carry office supplies up to 10lbsVisual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written directionAbility to speak and hear sufficiently to understand and give directions Additional Data

Equal Opportunity Employer/including Disabled/Veterans