Description We are looking for a detail-oriented Medical Front Desk Specialist to join our team in Chapel Hill, North Carolina. In this role, you will serve as the first point of contact for patients and visitors, ensuring smooth and efficient interactions in a healthcare setting. This is a Contract-to-Permanent position, offering an excellent opportunity for growth within the healthcare industry. Responsibilities: • Greet patients and visitors warmly upon arrival, ensuring a welcoming environment. • Answer and manage incoming calls professionally, addressing inquiries or redirecting them as needed. • Schedule appointments efficiently while maintaining accurate patient records. • Handle billing functions, including processing payments and verifying insurance information. • Ensure patient charts and records are updated and organized as per healthcare standards. • Utilize electronic health record (EHR) systems to manage patient information securely. • Assist with administrative duties such as filing, scanning, and maintaining office supplies. • Collaborate with healthcare staff to ensure seamless communication and workflow. • Monitor and maintain the confidentiality of sensitive patient information. • Address patient concerns or questions promptly, providing excellent customer service. Requirements • Previous experience in a medical receptionist or front desk role within a healthcare facility. • Proficiency in EHR systems and medical software such as Allscripts, Cerner Technologies, Dentrix, or Eaglesoft. • Strong understanding of medical terminology and billing processes. • Excellent communication skills, both written and verbal. • Ability to handle multiple tasks efficiently in a fast-paced environment. • Strong organizational skills with attention to detail. • Familiarity with answering inbound calls and scheduling appointments. • Commitment to maintaining patient confidentiality and adhering to healthcare regulations. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .