Medical Front Desk Coordinator
Robert Half Office Team
Description
Join our fast-paced front desk team and play a critical role in supporting our growing office! This position involves scheduling appointments, managing patient interactions, and assisting with day-to-day office operations while maintaining professionalism and a patient-centered focus.
Key Responsibilities:
+ Appointment Scheduling: Schedule and coordinate appointments for 15 healthcare providers using Nextech software across in-person, phone, and online platforms.
+ Phone System Management: Operate a multi-line phone system, responding promptly to inquiries and directing calls as needed.
+ Cash Transactions & Pre-Screening: Handle cash payments, conduct patient pre-screening, and ensure transactions are processed accurately.
+ Collaborative Scheduling and Billing: Work closely with providers to ensure scheduling accuracy and proper billing procedures.
+ Medical Records Compliance: Maintain and update medical records while adhering to HIPAA standards for confidentiality and security.
+ Patient Experience: Multitask effectively to provide exceptional service and contribute to a positive experience for all patients.
+ Office Supplies: Monitor and stock supplies to ensure the office operates efficiently.
Requirements
+ A high school diploma or equivalent is required.
+ Previous experience in a medical or fast-paced environment is preferred.
+ Knowledge of Nextech software is a plus.
+ Bilingual candidates are encouraged to apply.
+ Strong customer service skills are essential and foundational to the role.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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