We are seeking a Benefit Intake Specialist to support a growing medical device organization by managing the initial patient referral and benefits verification process. This role is a key liaison between patients, providers, and insurance payers, ensuring coverage requirements are met, authorizations are tracked, and documentation is complete to ensure timely access to therapy. The ideal candidate has strong healthcare intake or reimbursement experience, excels in customer service, and is comfortable navigating a fast‑paced, evolving environment. Key Responsibilities + Receive, review, and process patient referrals and intake documentation + Verify insurance coverage, eligibility, and benefits across commercial, Medicare, and Medicaid plans + Communicate coverage details, financial responsibility, and next steps clearly to patients and providers + Track and follow up on prior authorizations, referrals, and missing documentation + Ensure accurate and timely data entry into CRM and case management systems + Partner cross‑functionally with reimbursement, clinical, operations, and intake teams to resolve issues and delays + Maintain compliance with insurance and internal documentation requirements Required Qualifications (Must Haves) + Experience with referrals, authorizations, and customer service in a healthcare setting + Medical device industry experience + Working knowledge of insurance verification and benefits processes + Strong communication skills and patient‑focused mindset Preferred Qualifications (Nice to Haves) + DME experience + Salesforce or CRM experience + Experience working with healthcare systems, EMRs, or case management platforms Additional Skills & Qualifications + High school diploma or equivalent + 2+ years of experience in benefits verification, patient intake, reimbursement support, or related healthcare roles + Working knowledge of commercial and government insurance plans + Strong attention to detail with excellent organizational and follow‑up skills + Ability to work independently while collaborating with cross‑functional teams Work Environment & Schedule Hybrid schedule: Onsite Mondays and Fridays, remote Tuesday–Thursday Start time between 7:30am – 8:30am, working 8‑hour days Fast‑paced environment requiring flexibility, adaptability, and comfort working through ambiguity What to Expect Opportunity to grow with a rapidly expanding medical device company Meaningful impact on patient access and customer experience Collaborative team environment supporting continuous improvement and growth Job Type & Location This is a Contract to Hire position based out of Dallas, TX. Pay and Benefits The pay range for this position is $22.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Dallas,TX. Application Deadline This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.