Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary
Coordinates and provides various clerical and clinical duties within a physician practice setting. Delivers a high standard of customer service in the clerical and clinical areas to promote patient experience. As clinical skills develop throughout a medical assistant educational program the MA Trainee will assist in providing care under the direction of an RN, LPN, MA, or provider.

Job DutiesGathers information necessary for accurate registration and check-in/out. Obtains and verifies insurance authorizations/pre-certifications, completes medical record release requests and schedules/confirms patient appointments. Maintains knowledge of changes to insurance providers regarding coverage and reimbursement. Performs scanning, billing, filing, referrals, work queues, and other clerical functions in a timely manner. Performs appropriate patient outreach which may include telephone and EMR messaging. Adheres to clerical, clinical, and EMR workflows. Prepares patient and equipment for exams/procedures and maintains exam rooms and clinical area. Performs patient rooming using patient centered care concepts in delivering care. Meets the educational requirements of the MA program enrolled in.
Minimum QualificationsHigh School Diploma/GED Ability to adapt to changing priorities Ability to take initiative and function independently as well as collaboratively Ability to maintain accuracy and compliance with detail-oriented responsibilities Ability to maintain strict confidentiality American Heart Association Basic Life Support - State of Pennsylvania within 30 Days
Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift:

Day Shift

Address:

2100 Mack Blvd

Primary Location:

Mack Building

Position Type:

Onsite

Union:

Not Applicable

Work Schedule:

Monday-Friday; 8:00a-4:30p

Department:

1012-99111 LVPG-L Clinical Services