Overview About WakeMed: At WakeMed, we live the WakeWay to Excellence—putting people first, delivering safe, high-quality care, and fostering a culture of respect and teamwork. MyCare 365 is our commitment to accessible, compassionate care in the outpatient setting, and we’re looking for Medical Assistants who share that mission. Position Summary: As a Medical Assistant at MyCare 365, you’ll be a vital part of our care team, working side-by-side with providers and other healthcare professionals to deliver exceptional care to our ambulatory patients. You’ll provide direct patient care in a fast-paced office setting, supporting clinical workflows and ensuring every patient feels seen, heard, and cared for. What You’ll Do: Float between the MyCare 365 locations of Brightleaf, Clayton, Riverwood, and Middle Creek Assist with patient intake, vital signs, and documentation in the electronic health record (EHR) Support providers with procedures, exams, and follow-up care Administer medications and vaccines under provider delegation Coordinate referrals, lab orders, and patient education Maintain a clean, safe, and organized clinical environment Collaborate across departments to ensure smooth patient flow and continuity of care What We’re Looking For: Completion of an accredited Medical Assistant program Current certification (CMA, RMA, or equivalent) preferred Strong communication and teamwork skills Experience in an ambulatory or outpatient setting is a plus Commitment to WakeMed’s values of respect, integrity, and excellence Why WakeMed? We don’t just care for patients—we care for our team. Here’s what you’ll enjoy: Free parking at all campuses Health, Dental & Vision Insurance 6 free mental health consults through Lyra MetLife Pet Insurance 403(b) retirement plan PDO (covers vacation, sick time & holidays) Tuition & Certification Reimbursement Childcare partnerships with KinderCare & Bright Horizons WakeWell Rewards & wellness programs Professional development – we invest in your future WakeMed Gives – employee assistance & education support If you’re passionate about people, detail-oriented, and love being part of a team that’s committed to excellence, we’d love to meet you. Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE Licensure Not Applicable Education High School Diploma or Equivalent Required Experience 1 Year Clinical - Medical Assistant Required - Or Required - Completion of an approved Medical Assistant Program