The Medical Assistant supports physicians and clinical staff in a pain management setting by providing high-quality patient care, assisting with procedures, and ensuring efficient clinical operations. This role requires strong clinical skills, attention to detail, and a compassionate approach to patients experiencing chronic pain. **Duties/Responsibilities** + **Clinical Support** + Prepare patients for examinations, procedures, and injections (e.g., epidural steroid injections, trigger point injections) + Obtain and document vital signs, pain scores, medical histories, and medication lists + Assist providers during in-office pain management procedures + Perform injections, EKGs, phlebotomy, and wound care as permitted by scope of practice + Set up and clean procedure rooms following infection control standards + Sterilize instruments and maintain clinical supplies + **Medication & Compliance** + Review and reconcile medications, including controlled substances + Assist with urine drug screens and chain-of-custody documentation + Support compliance with pain management protocols and regulatory requirements + Educate patients on treatment plans, post-procedure care, and medication instructions + **Administrative & Documentation** + Accurately document patient interactions and procedures in the EHR + Assist with prior authorizations, referrals, and procedure scheduling + Coordinate follow-up appointments and diagnostic testing + Maintain accurate and confidential patient records in compliance with HIPAA + **Patient Care & Communication** + Provide compassionate, respectful care to patients experiencing chronic pain + Address patient questions and concerns professionally and empathetically + Serve as a liaison between patients, providers, and care teams * Education: High school diploma or equivalent required; medical office or billing coursework preferred. * Experience: Minimum of one year of experience in a medical office setting, preferably in pain management, orthopedics, or physical medicine. * Skills and Abilities: * Excellent communication and interpersonal skills. * Strong attention to detail and accuracy. * Proficiency in electronic medical records (EMR) and Microsoft Office applications. * Ability to multitask and manage competing priorities in a busy clinical environment. * Compassionate and professional demeanor when interacting with patients in pain. * Working knowledge of medical terminology, insurance processes, and HIPAA compliance.