🩺 Entry Level Medical Assistant / Admin

Location: Helena VA Sleep Center

Type: Contract Position

Schedule: Monday–Friday, 8:00 AM – 4:30 PM (30-minute lunch)

📄 Job Description

We are looking for a dedicated Medical Assistant to support quality control and coordination of scheduling and patient communications. This role works closely with the Lead Scheduler and plays a key part in coordinating Veteran care with community providers and managing patient information systems.

📌 Responsibilities🗓️ Ensure quality control and coordination of scheduling activities👩‍⚕️ Serve as the designated MSA scheduler/receptionist📞 Communicate with patients and providers in a timely, professional manner🏥 Coordinate and authorize Veteran care with external providers📚 Communicate VA Community Care rules to internal medical teams🧾 Validate and update patient demographic information💻 Integrate health and admin data into CPRS and VistA🔄 Process consults using HSRM, PPMS, and other systems☎️ Screen and respond to phone calls courteously📋 Respond to inquiries regarding service delivery🧠 Use Microsoft Office tools daily (Excel, Word, Outlook, Teams)🔍 Track appointments and manage pre/post-visit contacts🌟 Provide excellent customer service to patients, families, and staff🛠️ Essential Skills🎓 High School diploma or GED🧠 Basic medical terminology knowledge💻 Basic computer skills⌨️ Typing speed of 50+ WPM🗂️ Experience with EMRs and electronic health records🤝 Strong care coordination and medical reception skills📊 Proficiency in Microsoft Office🌟 Preferred Qualifications🗣️ Oral and written proficiency in English🧠 Experience with VA systems:VistACPRSHSRMPPMSEPSICTMCisco Call CenterICBISS/VSE🏥 Work EnvironmentWork onsite at the Helena VA Sleep Center, supporting Veteran care in a collaborative setting. This role involves significant use of computers and phones, and interaction with a diverse healthcare team.

Pay and Benefits

The pay range for this position is $21.02 - $21.02/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Helena,MT.

Application Deadline

This position is anticipated to close on Sep 19, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.