Overview About WakeMed: At WakeMed, we live the WakeWay to Excellence—putting people first, delivering safe, high-quality care, and fostering a culture of respect and teamwork. MyCare 365 is our commitment to accessible, compassionate care in the outpatient setting, and we’re looking for Medical Assistants who share that mission. Position Summary: As a Medical Assistant at MyCare 365, you’ll be a vital part of our care team, working side-by-side with providers and other healthcare professionals to deliver exceptional care to our ambulatory patients. You’ll provide direct patient care in a fast-paced office setting, supporting clinical workflows and ensuring every patient feels seen, heard, and cared for. What You’ll Do: Assist with patient intake, vital signs, and documentation in the electronic health record (EHR) Support providers with procedures, exams, and follow-up care Administer medications and vaccines under provider delegation Coordinate referrals, lab orders, and patient education Maintain a clean, safe, and organized clinical environment Collaborate across departments to ensure smooth patient flow and continuity of care What We’re Looking For: Completion of an accredited Medical Assistant program Current certification (CMA, RMA, or equivalent) preferred Strong communication and teamwork skills Experience in an ambulatory or outpatient setting is a plus Commitment to WakeMed’s values of respect, integrity, and excellence Why WakeMed? We don’t just care for patients—we care for our team. Here’s what you’ll enjoy: Free parking at all campuses Health, Dental & Vision Insurance 6 free mental health consults through Lyra MetLife Pet Insurance 403(b) retirement plan PDO (covers vacation, sick time & holidays) Tuition & Certification Reimbursement Childcare partnerships with KinderCare & Bright Horizons WakeWell Rewards & wellness programs Professional development – we invest in your future WakeMed Gives – employee assistance & education support If you’re passionate about people, detail-oriented, and love being part of a team that’s committed to excellence, we’d love to meet you. Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE Licensure Not Applicable Education High School Diploma or Equivalent Required Experience 1 Year Clinical - Medical Assistant Required - Or Required - Completion of an approved Medical Assistant Program