Apply Description

    

Position Overview

Assists in the delivery of exceptional individualized patient care under the direct supervision of a physician or physician assistant.

Essential Functions

· Provide excellent customer service to internal and external customers through prompt response and courteous communication. 

· Assisting the physicians with coordination of care between other departments, testing and surgical facilities, and/or physician offices. 

· Initiates orders for XR,MRI, CT, US and Bone Scans as directed by the physician on the day the patient is seen. 

· Provide live phone support as needed for all incoming patient phone calls within the designated subspecialty.

· Coordinates patient/clinic flow together with medical assistants. Assist with hands on duties such as splint removals, injection prep.  

Other:

· Anticipate ways to improve patient care and experience.

· Assists in the evaluation, development and effectiveness of systems and protocols.

· Participates in professional development activities and maintains professional affiliations.

· Other duties as assigned.

Requirements

 

Knowledge/Skills Abilities Required 

· High School Diploma or GED with Medical Assistant Certification and preferably 2 years back office medical office experience.

· Knowledge of EHR system. 

· Excellent communication skills. 

· In depth knowledge of medical terminology, pharmacology, anatomy and physiology, and surgical procedures as well as treatment modalities. 

· Must be able to spell accurately. 

· Strong organizational skills.  

· Ability to multi-task and prioritize. 

· Ability to remain calm under pressure. 

· Ability to maintain quality control standards. 

· Knowledge of HIPAA and OSHA requirements.