Apply Job Type Full-time Description

Position Overview

Directly responsible for administrative and non-administrative functions in delivering care to patients during the rooming process.

Essential Functions

Provide excellent customer service to internal and external customers through prompt response and courteous communication.Communicates effectively with all levels - patients, co-workers, supervisors and physicians, both verbally and in writing using the AIDET framework.Assist and coordinate patient/clinic flow.Responsible for rooming patients, taking Height and Weight, ordering x-raysPulls reports/films for test appointmentsEnters and verifies PFSH/HIA in the electronic health record.Facilitate patient’s care by completing all entry of patient information into the chart by the end of the day.Coordinates with other departments or physician offices.

Other:

Phone SupportAnticipate ways to improve patient care and experience.Assists in the evaluation, development and effectiveness of systems and protocols.Participates in professional development activities and maintains professional affiliations.Other duties as assigned.
Requirements

 Knowledge/Skills Abilities Required

Bachelor Degree in related fieldHigh School Diploma or GED with Medical Assistant Certification and 2 years medical office experience.Knowledge of EHR system.Type at least 40 WPM.Excellent communication skills.In depth knowledge of pharmacology, anatomy and physiology, surgical procedures as well as treatment modalities.Must be able to spell accurately.Strong organizational skills.Ability to multi-task and prioritize.Ability to remain calm under pressure.Ability to maintain quality control standards.Knowledge of HIPAA and OSHA requirements.