Job Description: Are you a skilled mechanic looking to transition from the shop floor to a professional office environment? We are seeking Mechanical Claims Analysts to join a growing customer contact team. In this role, you’ll leverage your automotive expertise to assess and process mechanical claims while providing exceptional customer service. This position offers a refreshing change of pace, moving from physical work to a comfortable office setting with opportunities for growth and advancement. Key Responsibilities: + Evaluate, investigate, and process mechanical claims using in-depth automotive knowledge. + Communicate via phone and email with dealerships, repair facilities, and vehicle owners to resolve claim-related inquiries. + Explain claim decisions (approved or denied) and guide customers through next steps. + Maintain accurate electronic records and adhere to established processes. + Collaborate with team members to ensure fairness and excellence in all interactions. Top Skills & Qualifications: + Automotive Mechanical Knowledge: Minimum 2 years of hands-on automotive repair or equivalent technical experience. + Familiarity with repairs related to engines, transmissions, and electrical systems. + Strong customer service and communication skills. + ASE Certification is a plus. Training & Schedule: + Training: 2 weeks in-office, followed by 1–2 months of additional support before moving to hybrid (2 days in-office, 3 days remote). + Hours: Monday–Friday (8 AM–5 PM or 9 AM–6 PM) and one Saturday per month (8 AM–3 PM). + Candidates must have open availability within business hours. Work Environment: + Casual, collaborative office setting with individual workstations. + Call center environment with a focus on customer service and technical expertise. Why This Role? + Opportunity to transition from hands-on mechanical work to a professional office role. + Long-term contract with potential for extension or permanent placement. + Hybrid schedule after initial training period. + Competitive pay and benefits upon conversion. Job Type & Location This is a Contract position based out of Earth City, MO. Pay and Benefits The pay range for this position is $25.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Earth City,MO. Application Deadline This position is anticipated to close on Jan 24, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.