**General Description** Under direct supervision, the **Match & Supplemental Queue Specialist** is responsible for reviewing a variety of insurance documents across multiple lines of business and accurately entering key data from insurance policies in order to match each document to its associated loan record. This position also includes reviewing external websites and internal databases to locate insurance documentation. Successful candidates can work in a fast-paced, fully remote environment while maintaining a high attention to detail to achieve individual and team production and quality goals. This position offers the potential for growth for qualified individuals. **About HUB Financial Services** HUB Financial Services stands out as an industry leader in effectively managing lending risk associated with loan-level collateral for financial institutions. Whether you're dealing with real estate owned, residential real estate, commercial real estate, auto, watercraft, RV, powersport, or equipment portfolios, our outsourced insurance tracking, blanket, and impairment programs are designed to address lending risk comprehensively. Our commitment to tailoring solutions means we create a unique strategy for each client and portfolio. **Why Choose HUB?** Throughout our network of more than 500 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and providing continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolve as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. **Essential Duties and Responsibilities** + Key in and validate data from insurance documents in order to match documents to the associated loan records in the Miniter Ecommerce System. + Review external websites and internal databases to locate insurance documentation. + Train to additional supplemental queue processes based on business need. + Adhere to the Daily Workflow Schedule which outlines job responsibilities and daily production goals. + Actively participate in all training sessions, team meetings, department meetings, and one-on-one meetings. + Participate and/or collaborate in assignments and special projects. + Attend industry-related continuing education training and courses. + Other responsibilities as directed. _The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods, or otherwise balance the workload._ **Minimum Knowledge, Skills, and Abilities** + Required – High school diploma or equivalent + Required – Reading Comprehension: ability to review and interpret insurance documents and company manuals step-by-step + Required – A working knowledge of a Windows computer environment and internet navigation + Required – Organizational skills + Skills testing may be required + Demonstrates sound judgment and decision-making skills + Shows strong reasoning and problem-solving skills + Ability to multitask + Excellent time management and organization skills + Ability to work both independently and cooperatively with others + Ability and willingness to utilize the company's computer systems and software + Willingness to attend educational classes is desired **Licensing or Certification Requirements** None required **Benefits** + HSA and PPO Medical plans available through BlueCross BlueShield of Illinois (BCBSIL) + FSA available + Dental plans through BCBSIL + Vision insurance through VSP + Employer-paid Short Term Disability + Employer-paid Life Insurance – 2x your salary + 401k – Company matching + 10 paid Holidays + Floating Holidays and Personal days + Accrue Vacation and Sick time from day 1 + Tuition Reimbursement _All full-time employees working 30+ hours a week are eligible for benefits. Benefits are effective the first of the month following their first 30 days._ **Tools Provided by the Company** + Laptop + Monitor and Mouse + Headset **Remote Work Requirements** To perform this role successfully from home, candidates must have the following: + High-speed internet (WiFi accepted if it meets speed requirements) + Cell phone + Dedicated home office and/or quiet workspace + A willingness to learn **Physical Demands & Work Location** **Work Location:** Fully remote **Schedule:** Monday–Friday, 8:30 AM–5:00 PM ET with some flexibility on start/end times _All duties and responsibilities outlined in this position are considered essential job functions, and reasonable accommodations will be made to enable individuals with disabilities to perform them. The requirements listed represent the minimum knowledge, skills, and abilities necessary to perform the job proficiently. This description is not exhaustive, and employees may be required to perform other job-related duties as assigned by their supervisor, subject to reasonable accommodation._ _To perform this job successfully, the incumbent must meet the qualifications and perform each essential duty satisfactorily. These qualifications are considered without regard to race, religion, color, sex, national origin, disability, or any other characteristic protected by federal, state, or local law._ Department Account Management & Service Required Experience: 1-2 years of relevant experience Required Travel: No Travel Required Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program (https://hubinternational.jobs/e-verify/) We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.