The Master Trainer will work with direct reports to plan, design, develop, deliver, and manage training content, tools, and processes for program retailers as well as both new hires and existing sales team members. The role will also monitor effectiveness against business objectives; analyze and report on ROI, and conduct market visits to assess and coach to performance opportunities in concert with region leadership. This position will work closely with the Director of Client Services, Account Manager, Learning Services Department, Field Team Leadership, and the Client’s training department.