Mesa, AZ, US
5 days ago
Master Technician- Mesa Ford

A BRAND NEW STATE OF THE ART, AIR CONDIDTIONED SHOP COMING IN 2026!!!

Do you have a passion for repairing cars, assisting with providing exceptional guest experiences, and being an innovator in the automotive industry? As a Master Automotive Service Technician, you will have the opportunity to make a positive impact on our business and customers every day while earning the pay you deserve and awesome benefits! We are looking for smart, energetic, technically-focused Master Service Technicians who will help us redefine the car-servicing experience.

The Master or Level “A” Service Technician has the responsibility of understanding and completing perplex work necessary for the repair of a customer’s vehicle. This individual will be directly involved in the repair and diagnosis of major components, removing and replacing parts as needed. This individual will be extremely familiar and seasoned in a particular manufacturer line and have received all manufacturer certifications including but not limited to engine mechanical, engine control systems, electric, hydraulic brake systems, suspension, heating/air conditioning, instruments/gauges, drivability, intermittent issues and noises.  

Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards  Examine assigned vehicle to determine if further safety or service work is required or recommended  Make accurate use of the multi-point inspection form on each vehicle  Document all work performed and recommended on assigned repair order  Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time  Maintain technician proficiency as specified by Asbury standards  Conduct road test to determine work needed and to confirm work was successfully completed when necessary and practical  Utilize product and technical training as assigned by the manufacturer and management  Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology  Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional and national scores  Complete the work, notations and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims  Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees  Perform all levels of diagnosis and repair on automobile, and or, light truck vehicles  Utilize hand held devices to diagnose malfunctions  Assist and help fellow technicians in the shop with vehicle diagnosis  Participate in the training and developing of novice team members/technicians in the shop  Take care to ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced  Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.  Comply with all federal, state and local laws, as well as company policy, regarding safeguarding all customer vehicles, property and information  ASE certifications heavily preferred - Manufacturer certifications heavily preferred - Previous automotive technician experience required  Must have basic tools  Must have great technical and mechanical skills  Must be a team player and have the ability to work repetitively on complex tasks  Must be a minimum of eighteen years of age  Must have a valid driver’s license  Must be able to pass pre-employment screening (background & drug test) 

Pay and Recognition: 

Semi Monthly pay Paid holidays & paid time off  Deferred Holiday Pay Match  Paid training  Stock Awards(select management and front-line team member’s eligible

Insurance / Retirement: 

Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans  Up to 12 weeks paid pregnancy leave (disability leave)  Paid Parental Leave  Health savings  Flex spending accounts (tax free)  Short-term and Long-term disability plans  Life Insurance (Whole Life and Term)  401k with company match

Learning, Tuition Assistance and Career Development: 

Digital career path tool to assist with career development  Continuous training through Asbury's Internal Learning Management System 

Professional growth and development opportunities Additional advantages: 

Student loan relief resources  Employee assistance program  Employee discounts on parts and service repairs  Scholarship awards  Opportunities to join our community service initiatives, which includes paid volunteer hours  Aggressive Employee referral program with bonus opportunities

INDTECH

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