Position Title: Master Machine Operator
Position Type: Regular - Full-Time
Position Location: Plover, WI Appetizers
Grade: [[cust_payGrade]]
Requisition ID: 38475
About McCainAt McCain, we’re feeding the world: from French fries to cakes, we contribute to the important role food plays in people's lives. That’s why we’re dedicated to ensuring our core values—Family, Authentic, Trusted, and Quality—shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe that we can work together, along with our business and community partners, to bring sustainable growth and positive change today, tomorrow, and for generations to come. Join us and see how you can MAKE IT at McCain!
Why join the McCain familyYour Life – we’re here to help you fulfil your potential, flourish, and thrive in work and life.
Your Success – work alongside passionate individuals who are committed to supporting your career ambitions, drive, and success.
Your Impact – we want you to make a meaningful, lasting impact—for you, your colleagues, and the business.
McCain is a place where you can grow from the ground up—so join us and see how you can MAKE IT at McCain.
About the teamWe are currently looking for a Master Operator to join our team at our Plover, WI – Appetizers Facility.
About the roleAs a Master Operator, you will play a key role in training, developing, and certifying employees within our production and packaging teams. Your focus will be on onboarding, skill-building, safety, and continuous improvement to ensure every team member is set up for success. This position works closely with the Training Lead and Crew Supervisors to validate job competencies and uphold performance standards across Grades 1–6.
Leadership PrinciplesOur principles guide how we work and interact—both with each other and with our customers. While every role connects to each principle, this role particularly reflects:
We bring out the best in our people – Empowering others through training, safety, and growth.
We act like owners – Taking responsibility for the quality and effectiveness of training programs and employee certifications.
We think big and plan ahead – Developing scalable training tools and continuous improvement initiatives that drive team performance.
Statement of JobThe Master Operator is responsible for implementing and maintaining all training and certification programs for processing and packaging employees in Grades 1 through 6. This includes hands-on and classroom training, onboarding new hires, maintaining documentation, and updating standard work procedures. The role promotes a culture of continuous improvement, safety, and accountability while acting as a training leader on the production floor.
Major Duties and ResponsibilitiesTraining & Certifications
Train, coach, and guide production employees to ensure full understanding and execution of their responsibilities
Conduct onboarding for all new employees, including area walkthroughs, PPE usage, and task expectations
Partner with the Training Lead for final validation of certifications across Grades 1–6
Maintain and update training documentation and provide daily updates to the Crew Supervisor and Training Lead
Prepare employees for certification and re-certification through hands-on and classroom sessions
Create and maintain training aids, troubleshooting tools, and track progress to ensure consistency
Promote safety by leading Lockout/Tagout (LO/TO) training and ensuring compliance
Provide forklift certification training and sign-off on all employee certifications
May be required to train during plant shutdowns
Standard Work
Act as the primary author of standard work in the processing area
Review and adjust standard work documentation as needed
Continuous Improvement
Actively promote Good Manufacturing Practices (GMPs)
Engage in quality process techniques and participate in sanitation days with a focus on SSOP training
Support maintenance coordination and assist with equipment troubleshooting
Lead or assist in initiatives such as MDI audits, workmanship audits, and CCP training sessions
Additional Responsibilities
Welcome new hires and provide guided tours of designated work areas
Facilitate classroom training and create One Point Lessons (OPLs)
Own and update training documents including videos, PowerPoints, and SOPs
Complete glass audits and support sanitation efforts
Maintain communication with the training team and support all assigned training-related duties
Special RequirementsHigh mental aptitude, initiative, and independence
Effective communication across all levels of operations
Strong attention to safety, quality, and process consistency
Visual alertness and ability to work in a loud production environment
Sound decision-making and leadership skills
Physical ability to work in various postures and environments
Scope of AuthorityAll employees have the right to question or refuse a work-related directive that is unsafe
All employees are expected to take appropriate actions to ensure the safety of people, products, and equipment
Required Education, Knowledge, Skills & Abilities (Competencies)High school diploma or equivalent required
Prior experience in food manufacturing or a similar production environment
Proven ability to train and develop others
Strong organizational and communication skills
Knowledge of GMPs, SSOPs, and HACCP
Familiarity with safety programs such as LO/TO and forklift certification
Proficient in Microsoft Office and able to manage digital training documentation
Physical RequirementsAbility to lift up to 50 lbs
Prolonged periods of standing and walking
Frequent bending, reaching, and twisting
Ability to work in cold and loud environments
Safe operation of necessary equipment and tools
The McCain ExperienceWe are McCain: this statement is about our power collectively and our importance individually—your impact is a significant part of the business. Our winning culture focuses on authenticity and trust so we can always bring out the best in our people. Here, you have the opportunity to learn, grow, and thrive while being yourself. Join our team to see why we’re better together.
The Benefits of Working for McCainMcCain offers full benefits including health, vision, and dental insurance. In addition, we offer other benefits including but not limited to:
401k match at 6%
Adoption Assistance
Infertility Assistance
Education Reimbursement Assistance
Paid Maternity and Paternity Leave
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Compensation Package: $27.94 [[cust_tokenParagraph30]] [[cust_HourlyRate]] [[cust_tokenParagraph1]]
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McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree that this will be handled in accordance with McCain’s Global Privacy Policy and Global Employee Privacy Policy, as applicable. You can understand how your personal information is being handled here.
Job Family: Manufacturing
Location(s): US - United States of America : Wisconsin : Plover
Company: McCain Foods Limited