PRN as needed **General Summary** Assists in the design, direction, facilitation, implementation, execution, and sustainability of projects, processes, and programs that improve quality, cost, safety, timeliness, efficiency and appropriateness of designated area's services. The intern's assignment will include various different tasks depending upon departmental priorities and time available. Adheres to guidelines regarding honest, complete reporting of sensitive and confidential information. **Duties and Responsibilities** **Essential Functions:** + Establish and maintain positive working relationships with management and staff throughout the System. + Apply process improvement principles and quality improvement tools and techniques to identified processes/systems/ tasks. + Apply analytical methods for problem solving and improvement. + Collect and organize data relevant to goals. + Collaborate with leadership to identify and resolve conflicts and barriers to improvement. + Manage project scope, schedule, and budget using project management tools and techniques. + Utilize IT applications for preparing status reports, progress updates, and other documentation as requested. + Develop and provide presentations on projects. + Participates in team meetings. + Remains engaged in the assigned tasks and learning opportunities. + Reviews articles and resources to facilitate learning needs. **Common Expectations:** + Maintains established policies and procedures, objectives, quality assessment and safety standards. + Maintains appropriate records, reports, and files as required. + Maintains professional growth and development. + Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. + Attends meetings and workshops as required. **Required for All Jobs:** + Performs other related duties as identified. + WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program. + WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. **Physical Demands:** + Standing - Frequently + Walking - Frequently + Sitting - Occasionally + Carrying/Lifting - Occasionally (50lbs) + Pushing/Pulling - Occasionally (50lbs) + Kneeling/Crouching - Occasionally + Reaching - Occasionally + Talking - Frequently + Hearing - Frequently + Repetitive Motions - Occasionally + Eye/Hand/Foot Coordination - Occasionally **Working Environment:** + Occupational Hazards - Occasionally + Bloodborne Pathogen - Exposure **Qualifications** **Minimum Education:** + High School Diploma or GED Post High School Vocational/Specialized Training/College. Required **Knowledge, Skills, and Abilities:** + Basic computer skills including Microsoft Office products. + Good interpersonal/communications skills. **Quality of Life** Established in 1800, Adams County includes the borough of Gettysburg, Pennsylvania. Home to more than 100,000 residents, the town is a mecca for Civil War history buffs and visitors who come to tour the Gettysburg National Battlefield and Gettysburg National Military Park and see the annual Civil War reenactment. Also located here is Gettysburg College, which has a strong academic reputation in liberal arts. The county is steeped in heritage, and offers a peaceful, country atmosphere, yet is a convenient drive to Washington, D.C., Baltimore, MD and Harrisburg, PA. The area's diversity attracts a lively local music scene and is home to numerous restaurants and wineries, fresh-produce markets, a ski resort and more. Adams County residents can find local employment in health care, tourism, agriculture and manufacturing. (Patient population: 102,000) WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.