PRN as needed Weekdays, daytime hours according to the need of the program **General Summary** Assists in the design, direction, facilitation, implementation, execution, and sustainability of projects, processes, and programs that improve quality, cost, safety, timeliness, efficiency and appropriateness of designated area's services. The intern's assignment will include various different tasks depending upon departmental priorities and time available. Adheres to guidelines regarding honest, complete reporting of sensitive and confidential information. **Duties and Responsibilities** **Essential Functions:** + Establish and maintain positive working relationships with management and staff throughout the System. + Apply process improvement principles and quality improvement tools and techniques to identified processes/systems/ tasks. + Apply analytical methods for problem solving and improvement. + Collect and organize data relevant to goals. + Collaborate with leadership to identify and resolve conflicts and barriers to improvement. + Manage project scope, schedule, and budget using project management tools and techniques. + Utilize IT applications for preparing status reports, progress updates, and other documentation as requested. + Develop and provide presentations on projects. + Participates in team meetings. + Remains engaged in the assigned tasks and learning opportunities. + Reviews articles and resources to facilitate learning needs. **Qualifications** **Minimum Education:** + College Level Required **Knowledge, Skills, and Abilities:** + Basic computer skills including Microsoft Office products. + Good interpersonal/communications skills. WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest. WellSpan Philhaven Situated on more than 200 acres, WellSpan Philhaven's main campus in Mt. Gretna, PA, is a tranquil place with walking trails nestled within a picturesque forest and adjacent to an operating farm. The campus provides an atmosphere of peace and serenity for our clients. Our most comprehensive continuum of care, which includes more than 20 programs and services is located at this main campus. At WellSpan Philhaven, we help address mental health conditions such as depression, anxiety, bipolar disorder, attention deficit disorder, phobias, post-traumatic stress disorder and more. **Quality of Life** Formed in 1813, Lebanon is a quaint city of 25,700 residents. The area, rich in heritage and the small-town charm of yesteryear, features sites on the National Register of Historic Places, museums, scenic parks and recreation facilities, performing arts theaters, artists' studios, a farmers market and dining establishments for all tastes. Life in Lebanon County offers affordable housing and options for pursuing higher education. Residents can find local employment in manufacturing, retail, arts and entertainment, healthcare and service sectors. Located in Central Pennsylvania, Lebanon is within an easy driving distance of Harrisburg, Lancaster, Reading and York. (Patient population: 140,000) WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.