Key Purpose

 

The Funeral Distribution team will have a total Sales Manager complement of 12 in various regions and the role of the Office Administrator would be to provide support to the sales team as well as manage operations and admin functions within each branch or office for the division.

 

Areas of responsibility may include but not limited to

 

To QA all submitted business To assist with the capturing of new business and claims, follow up on outstanding requirements with SLA To compile and action work based on the daily, weekly and monthly reports To assist the Sales Manager Collaborate with all business areas Monitor office efficiencies Service financial advisers and serve as a conduit between the manager and business Compile and present monthly team reports Ensure all on-boarding occurs within set SLAs Receive and service walk in clients Serve as a liaison to Discovery To answer the phone and manage office functions. To serve as a frontline administrator and

receptionist for walk in clients

To assist the Sales Manager with insights and trend analyses

 

Competencies

 

Attention to Detail Planning and Organizing and workflow management Customer service orientation Coping and dealing with Pressure Good verbal and written communication skills Relationship building skills Results orientation Assertiveness Positive attitude Time management skills Multi-task on multiple projects

 

Education and Experience

 

Matric Experience in the Financial Services Industry Knowledge and understanding of Funeral Plans

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.