Job Description

The J.P. Morgan Private Client Marketing Strategy team defines the vision for how we support our rapidly growing affluent segment amidst the launch of a new offering that bridges the gap between Chase Private Client and J.P. Morgan Private Bank. We are a highly-collaborative team with an entrepreneurial spirit, committed to delivering the most elevated and personalized experiences for our clients. 

As Marketing Strategy-Vice President on the J.P. Morgan Private Client Marketing Strategy team, you will serve as a pivotal partner in shaping and executing the client onboarding and ongoing engagement strategy for J.P. Morgan Private Client. You will collaborate across a highly matrixed organization, working hand-in-hand with sales strategy, product, analytics, finance and field teams to deliver seamless, high-impact client experiences. You will bring the client journey to life by curating thoughtful and strategic touch points informed by client insights and industry best practices. Leveraging a blend of collateral, thought leadership, digital marketing, and direct mail, you will ensure every interaction is meaningful and drives both engagement and producer enablement.  You thrive in a fast-paced, start-up-like environment, yet appreciate the resources and reputation of a global leader. As a natural leader, you are hands-on, adaptable, and skilled at creating structure amidst change—motivated by the collective progress you achieve with your partners.

Job Responsibilities

Breaking new ground with personalized digital/physical onboarding and engagement campaigns across channels Partnering closely with marketing, product owners, content to deliver a surround sound onboarding experience for new customers.Drive increased personalization and data-driven customer targeted strategies to deliver more relevant and value-add communications to our customers, and drive organic growthStrong ability to build relationships and foster alignment across diverse teams to deliver a best-in-class onboarding and engagement experienceOwn campaigns from end to end – manage targeting and segmentation, messaging, content and design, planning, build, execution and reportingEnsure campaigns are executed to the highest standard, on time and on budget Establish metrics, track results and report to senior leadership Constantly assess trends & innovation across the industry for fit and relevance for opportunities

 

Required Qualifications, capabilities, and skills

Bachelor’s Degree required6+ years of marketing, strategy and analytics experience in financial services. Highly creative, intellectually curious, and passionate about delivering exceptional client experiences.Action-oriented, bold thinker who challenges the status quo and drives continuous improvementStrong project management skills; able to prioritize and manage multiple initiatives in a matrixed organization.Proven ability to promote a strong control environment, adhere to risk/control, procedure and process expectations, while appropriately challenging to deliver what’s best for the customer. Strong analytical and problem-solving skillsOrganized and a self-starter who enjoys being part of an energetic team and able to effectively work independently Ability to articulate complex issues in a concise, simple and relevant manner to all levels within the business

 

Preferred Qualifications, capabilities and skills:

MBA and/or Leadership Program highly preferredExperience or familiar with private banking and wealth management