**Primary Purpose of the Position** The Marketing Specialist – Retail is responsible for: + Implementation of the annual eCommerce & Digital roadmaps, plans + eCommerce channel performance sells out for tyres and SMR (Service, Mechanical, Repair) categories and transforming it into clear action plans. + Developing & executing B2C campaigns to drive sell out and dealer profitability. + Creating and executing the B2C programme, executing & tracking effectiveness aligned to business objectives. **Principle Duties and Responsibilities** + Ensure franchisee satisfaction by leading the implementation of digital marketing strategies that drive traffic and sales. + Lead digital transformation efforts in collaboration with the B2C and Trade marketing teams to ensure franchisees adopt and benefit from digital marketing tools and initiatives. + Deploy digital campaigns focused on driving sell-out growth, working with category management to create digital content for auto service and tire promotions. + Oversee digital content management for franchisees, including dealer pages, Google My Business (GMB), and local SEO optimization. + Support franchisees in the creation and management of online reviews, citations and local search visibility including Trustpilot programme + Drive online appointment booking tool usage and provide training to franchisees to maximize engagement. + Track digital marketing performance, analyze ROI, and recommend strategies for improving online presence and sales. + Support franchisees with digital tools and strategies, ensuring they effectively integrate them into their business operations. + Drive franchisee satisfaction and retention by developing and implementing consumer-focused marketing campaigns. + Lead the execution of sell-out campaigns + Collaborate with category management to design and implement tyre and auto service campaigns that meet both franchisee and consumer needs. + Ensure the effective execution of dealer co-op advertising activities, ensuring brand consistency and quality across all platforms. + Provide public relations (PR) and press support for franchisees’ local community initiatives, such as store openings and other consumer-facing events. + Manage consumer-facing events and other promotional events that engage with the target audience. + Track the effectiveness of sell-out campaigns, evaluating ROI and recommending improvements for future campaigns. + Handle customer-related administrative tasks and franchisee requests to ensure smooth operations. **To join our team, you will need:** **Education:** + A bachelor’s degree in a marketing or commercial major is required. + A master’s degree in a marketing or commercial major is advantageous. **Experience** + 3 -4 years’ experience in a customer focused marketing role with significant digital elements. + Experience of creating demand via 3rd party retailers or distributors. + Experience of working in eCommerce with 2-3 years’ experience in designing media and social programmes. + Experience of working in automotive sector with eCommerce and/or digital experience. **Knowledge & Skills:** + Languages: Fluent in English. + Strategic influencing. + Fully competent with Microsoft Office, especially Microsoft Excel. + Holistic business acumen. + Strong Analytical skills. + Customer sensitivity and knowledge. + Ability to work with cross functional teams. + Demonstrable and evidence based skills in Digital, eCommerce, SEO & Media design. + Project management. \#LI-KH1 Goodyear is one of the world's largest tire companies. It employs about 71,000 people and manufactures its products in 55 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to Goodyear.com . Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. At Goodyear, we make life's connections easier every day. People around the world count on us to get them where they need to go, now and into the future. But our relentless pursuit of forward motion doesn't just keep the world moving. It shapes a workplace that celebrates our different talents, experiences, and culture. It inspires us to continue developing our skills and encourages our career moves all while keeping us focused on building a better future for our associates, our business, and the planet. Come discover the opportunities ahead with Team Goodyear. Working at Goodyear (http://jobs.goodyear.com/default/go/Corporate-&-Professional/3944800/) A true member of the Goodyear hiring team will always interview candidates in-person or over the phone before extending any job offers. Candidates are never asked to download software, provide financial information or send payment as part of the employment process. Goodyear is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. If you need reasonable accommodation to complete the online application, or any other part of the employment process, please call the Goodyear Candidate Care Line at 330.796.4500. When contacting us, please provide your name, telephone number, and email address, along with a description of your request for accommodation. Click here for more information about Equal Opportunity laws and here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) for related information. Reasonable workplace accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for a reasonable workplace accommodation will be responded to. Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. 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