At Amazon Luna, we're seeking a Market Researcher to develop and lead our customer research strategy. In this strategic leadership role, you'll establish the vision for how customer insights drive Luna's product development and business growth in the competitive cloud gaming market. You'll build scalable research frameworks that influence long-term content, product and business decisions across the organization while developing best practices that elevate research capabilities company-wide.

Key job responsibilities
• Develop scalable research frameworks and methodologies that inform market segments and strategic opportunities
• Influence and define business strategies through data-driven insights that balance customer needs with business objectives
• Lead the definition, design, and delivery of advanced, cross-cutting research initiatives that address complex, undefined business problems
• Serve as a trusted advisor to senior leadership across the organization, particularly in areas where strategy is still being defined
• Deliver actionable insights that solve significantly complex and/or endemic problems
• Develop new mechanisms to generate data and share insights with broader teams
• Identify and synthesize emerging trends in gaming and subscription services
• Establish and manage relationships with external research partners to expand research capabilities


About the team
Amazon Luna is a cloud gaming service that makes it easy for anyone to play high-quality games on the devices they already own—including Fire TV and tablet devices, smartphones, tablets, web browsers, select smart televisions from LG and Samsung, and more--with no need to purchase new gaming consoles or equipment. Luna brings more than 50 games to Prime members at no additional cost, including GameNight, an evolving collection of more than 25 approachable, local multiplayer games designed to bring friends and family together in the living room. To play GameNight titles, simply scan a QR code on your TV and your smartphone becomes your controller. With simple and responsive touchscreen inputs and support for multiple local players, GameNight offers and easy and approachable way to play whether you’re an experienced gamer of a casual fan.